Sales Associate Resume Example Evoluciones Corp.

SALES ASSOCIATE

Summary

Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process. Fast learner and able to adapt to new tasks and responsibilities.

Skills

Inventory control procedures
Dispute mediation
Retail loss prevention
Cash handling accuracy
Negotiations
Weapons handling
Antiterrorism and Security Training
Money handling
Energetic self-starter
Outgoing personality
Reliable and punctual
Results-oriented

Team player mentality
Written and oral communication skills
Sales expertise
Cash register operation
Customer- and service-oriented
MS Office proficiency
Bilingual Spanish and English
Clerical support
Credit card payment processing
Office equipment proficiency
Emergency situations

Experience

11/2019 - CurrentEvoluciones Corp.San Juan, PR

Sales Associate

Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Prepared cash deposits over $500.00 per shift with zero discrepancies.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Used cash register system to ring up customer purchases, process payments and issue receipts.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Managed weekly inventory and supply tracking, noting items requiring reorder.
Performed basic cleaning tasks by replacing trash bags, cleaning bathroom surfaces and sweep and mop at closing.
Surpassed daily sales goals by cross-selling and promoting additional products.

05/2018 - 05/2019Payless ShoeSourceGuaynabo, PR

Sales Associate

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstockitems.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Surpassed daily sales goals and promoting additional products.
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas.
Assisted customers by finding needed items and checking inventory for items at other locations.
Used cash register system to ring up customer purchases, process payments and issue receipts.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Performed inventory counts and ordered materials.
Replenished inventory with focus on addressing customer needs.

04/2013 - 10/2019U.S. Custom And Border ProtectionSan Juan, PR

Hands-On Explorer Post 818 - Master of Arms Sup

US Customs and Border Protection - Laboratory (December 2013)

US Customs and Border Protection - Import Specialist (July 2014)

US Customs and Border Protection - Sea Port Cargo Carit (December 2014)

US Customs and Border Protection - Office of Field Operations (June 2015)

US Customs and Border Protection - Air Pax (January 2016)

US Customs and Border Protection - Air Cargo (December 2016)

US Customs and Border Protection - Air Cargo (May 2017)

US Customs and Border Protection - Sea Port Cargo (June 2018)

US Customs and Border Protection - ICE (June 2019)

Assist the Officers and/or employees of the different agencies to which I was assigned to work in their daily tasks.
Perform clerical tasks such as photocopying, shredding documents, answering calls, inventorying, archiving.
Assist in the inspection of containers, merchandise, among other things at Sea Port Cargo.
Maintain excellent attendance, punctuality, uniformity, good behavior, availability to perform different tasks and initiative.

Education and Training

Expected in 05/2021San Juan, PR

BBA in NursingInter American University of Puerto Rico Metropolitan Campus

3.44 GPA

Activities and Honors

NLEEC - Conference Ribbon FY2018, Indiana
NLEEC - Conference Ribbon FY2017, Arizona
2017 Academic Excellence Medal for maintaining an 4.00 grade during all four high school years.
Explorers Post 818 Certificates for academic dedication in maintaining 3.50 or above grades from 2013 to 2019

Certifications

First Aid/CPR Certification
"Stop the Bleed Course" from the American College of Surgeons Committee on Trauma
DEA Citizen's Academy Alumni Association 2019
US Department of Justice - Federal Bureau of Investigation 2015 Teen Academy

Recognitions

U.S. Custom and Border Protection - San Juan Office of Field Operations K-9 recognition for outstanding contribution by Mr. Melvin Figueroa, Supervisor CBP K-9 Unit
Motion 0609 approved on May 23, 2017 by the Senate of Puerto Rico in recognition of Academic Excellence, awarded by the Honorable Henry Neuman Zayas
Motion 0597 approved on May 23, 2017 by the Senate of Puerto Rico in recognition of Academic Excellence, awarded by the Honorable Miguel Romero Lugo
Special Recognition granted by the Puerto Rico Chamber of Representatives in recognition of Academic Excellence 2017 by Honorable Eddie Chineanier Chinea
Letter of recognition from Mr. Marcelino Borges, Director Field Operations, for the work carried out during the period of Hands-0n June 2015

Resume Overview

Companies Worked For:

Evoluciones Corp.
Payless ShoeSource
U.S. Custom And Border Protection

School Attended

Inter American University of Puerto Rico Metropolitan Campus

Job Titles Held:

Sales Associate
Hands-On Explorer Post 818 - Master of Arms Sup

Degrees

BBA in Nursing

Sales Associate Resume Example

Resume Score: 80%

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