Sales and Service Manager/Operations Resume Example

Dedicated performance-driven Operations and Sales Manager with 6+ years' experience in retail management. Maintains and executes financial reporting, and process payroll. Major contributions include successful development of new programs as a key executive team member which resulted in bottom line improvements. Consistently exceeds expectations, combining cost containment which quality improvements and customer service. Strategic thinker with reputation for inclusive management style to reach team goals. Meticulous regard for detail and accuracy with strong follow-through and administrative skills. Maintains composure, and makes decision in fast-paced, unpredictable and stressful environments. Resourceful in perceiving and resolving complex problems; communicates clearly both written and orally. Without fail, projects a polished, positive and professional demeanor. ➢ Strong ability to provide critical support in the development and implementation of HR strategies that achieve optimal business results ➢ Established problem solving and decision making skills; adept at balancing the needs of the employee with the mission of the organization ➢ Skilled in written and verbal communication, and proven ability to deliver program updates to associates and upper management. ➢ Strong working knowledge of statistical modeling techniques (i.e. regression analysis, central tendency, probability, etc.) ➢ Ability to recognize employee's needs and highly skilled in worker motivation and development ➢ Proficient in developing effective relationships and strategic HR and business Solutions ➢ Demonstrated ability to lead projects and manage implementation plans