Sales And Marketing Manager Resume Example
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SALES AND MARKETING MANAGER
Professional Summary
Stop looking you've found me! I'm seeking a career in the customer service, as well as the receptionist field. I'm very interested in a position with your company, I'm hard working, dependable in every situation. So
if you're looking for a team player, that's willing to get the job done
,please review my resume.
Skills
|
Work History
Sales And Marketing Manager09/2012
to 06/2013
Right At Home – Pollok , TX
Right At Home – Pollok , TX
- Taking inbound calls from businesses who are looking to advertise their business through e-commerce, social media in a video platform.(1st Promo)Team Lead-for a team of 8 making sure that daily goals are met by rep and team.(2nd Promo)Marketing Sales Floor Manager-managing a floor of 60 reps, hiring, Training, approving pay roll, and doing a overview of attendance.
- Develop pricing strategies, balancing firm objectives and customer satisfaction.
- Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities.
- Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends.
Customer Service & Sales Rep02/2007
to 11/2010
Equity Residential – San Mateo , CA
Equity Residential – San Mateo , CA
- Calling account holders to set up tours for overnight set to upgrade to bigger packages.
- Following up with call backs.(1st Promo)Assist Manager for call center-helping manager verify overnight dates and times.(2nd Promo)Confirming Rep-call all appointments set to give confirmation info.
- Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
- Gathered and verified all required customer information for tracking purposes.
- Mastery of customer service management systems and databases.
- Resolved service, pricing and technical problems for customers by asking clear and specific questions.
Customer Service03/2004
to 09/2006
Rr Donnelley & Sons – White Plains , MD
Rr Donnelley & Sons – White Plains , MD
- Temp, calling companies to setup for sales reps to go out and give quotes for cleaning services, part-time front desk rep.
- Answer telephones to provide information and receive orders.
- Served as corporate liaison between the finance, IT and marketing departments.
- Coordinated board and committee meetings, including schedules and information preparation and distribution.
- Screened all visitors and directed them to the correct employee or office.
- Opened and properly distributed incoming mail.
Shipping Clerk06/2002
to 12/2003
Lineage Logistics – Sycamore , IL
Lineage Logistics – Sycamore , IL
- Putting labels on boxes and scanning barcodes.
- Built containers and pack parts in accordance with detailed packing specifications.
- Verified part numbers and placed parts in appropriate shipping containers.
Customer Service11/2001
to 11/2002
Rr Donnelley & Sons – Chaska , MN
Rr Donnelley & Sons – Chaska , MN
- Outbound calling from generated leads provided by company in order to setup day trips for the sale of timeshares.
- Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
- Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
- Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
- Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
Receptionist06/2000
to 07/2001
Hastings Mutual Insurance Co – Appleton , WI
Hastings Mutual Insurance Co – Appleton , WI
- Inbound calling as well as outbound, to hotels management, sending packages to inform them of the services provided.
Sale Rep06/2014
to Current
Auto Assure – City , STATE
Auto Assure – City , STATE
- Met all customer call guidelines including service levels, handle time and productivity.
- Promptly responded to inquiries and requests from prospective customers.
- Identified individual development needs with appropriate training.
- Effective liaison between customers and internal departments.
- Maintained up-to-date knowledge of product and service changes.
- Calculated premiums and established payment methods for sales.
- Evaluated leads obtained through direct referrals, lead databases and cold calling.
- Calculated quotes and educated potential clients on insurance options.
Education
High School Diploma: 1999H. Grady Spruce High-
City,
State
Accomplishments
- Training -
Designed and executed one-month training program for company sales team, increasing employee productivity and product knowledge. - MS Excel -
Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
Skills
Administrative, call center, clientele, clients, customer satisfaction, e-commerce, hiring, Team Lead, letters, managing, Marketing
Planning, marketing, market, networking, pricing, reading, Sales, sales forecasting, scanning, Secretarial, scripts, Strategic Planning, Supervision, Teamwork, Telephone, telephones, upgrade, video
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Resume Overview
School Attended
- H. Grady Spruce High
Job Titles Held:
- Sales And Marketing Manager
- Customer Service & Sales Rep
- Customer Service
- Shipping Clerk
- Receptionist
- Sale Rep
Degrees
- High School Diploma : 1999
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