sales and design resume example with 18+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Salesforce development and design
Sales and profits maximization
Revenue and sales projections
Experimental design and analysis
Marketing and sales expertise
Sales understanding
Fabrication and design
Inside and outside sales
Experience
01/2012 to Current
Sales and DesignAdient – Plymouth, MI,
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Sold various products by explaining unique features and educating customers on proper application.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Offered product and service consultations and employed upselling techniques.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Negotiated and closed deals with minimal oversight.
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Processed orders through system and coordinated product deliveries.
Recommended merchandise to customers based on needs and preferences.
Educated customers on product and service offerings.
Drove substantial sales with more than $[Amount] in weekly revenue through suggestive selling and by promoting add-on purchases.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
02/2006 to 02/2012
Sales and DesignElevee Custom Clothing – City, STATE,
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Sold various products by explaining unique features and educating customers on proper application.
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
01/2003 to 02/2006
Production ManagerElevee Custom Clothing – City, STATE,
Increased productivity by [Number]% and reduced material waste [Number]% by consistently seeking efficiencies.
Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
Managed all areas of manufacturing, safety, inventory control and process implementation.
Established and maintained clear production procedures, job roles and quality assurance guidelines.
Defined manufacturing performance standards and reviewed performance outcomes to set future targets.
Forecasted staffing needs and production volume and produced and prepared daily operations reports.
Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
Improved efficiency and productivity by eliminating waste and production constraints.
Established and adjusted work procedures to meet production schedules.
Created and implemented production schedules to meet pick-up times.
Directed and motivated [Number]-person team of production staff.
Monitored purchase orders and scheduled manufacturing to ensure on-time delivery.
Produced daily operations report, including forecasting staffing needs and production volume, to support cost-reduction and service improvement initiatives.
Inspected finished products for quality and adherence to customer specifications.
Supervised production schedules, production quality and on-time delivery.
Managed materials to meet production goals and specific customer demands.
Managed vendor relations and contracts through strategic partnerships which saved $[Amount] and delivered premium contract pricing.
Education and Training
Expected in 06/2001 to to
Bachelor of Arts: Social Ecology University of California, Irvine - Irvine, CA GPA:
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