(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Highly organized and detail-oriented Sales Administration Manager with more than 27 years experience supplying thorough, organized administrative support to several senior executives. Highly skilled at managing complex projects, sales reports and schedules. Excellent work ethic and strength in boosting department morale.
  • SAP and Business Warehouse reporting and analysis
  • Zoho database management
  • Advanced Microsoft Excel certified
  • Excellent sales meeting, conference, travel planner and coordinator
  • Manage multiple projects
  • Sales employee training and development
  • Administrative support specialist
  • Excellent communication skills
  • Works well under pressure
  • Customer service-oriented
  • Accurate and detailed
  • Critical thinker
Cal Poly Pomona Pomona, CA Expected in Current Bachelor of Science : - GPA :
  • Coursework in Business Administration, Finance and Marketing
Work History
M.S. Walker - Sales Administration Manager
New Rochelle, NY, 04/XXX6 - Current
  • Created and distributed various sales reports to senior executives, sales field and finance department.
  • Processed account rebates, reporting and rebate check/credit requests
  • Managed sales coordinators and administrative assistants
  • Organized and trained all new hire sales reps, including set up of email, Box and Zoho accounts and iPads
  • Planned and coordinated sales meetings and conventions, including travel, hotel and transportation.
  • Managed and tracked sample displays and POP materials for Home Depot resets, JCPenney new hire decorators, Budget Blinds new franchisees
  • Create purchase requisitions and purchase orders for marketing personnel
  • Liaison between corporate IT and anything related to sales reporting for our division

Gardaworld - National Account Trainer
Painesville, , 04/XXX1 - 04/XXX6
  • Worked with accounts and account managers to create specific training modules for account associates and district training seminars
  • Created training product modules for sales reps, accounts, customer service
  • Created and conducted new hire sales rep training, including ride-a-longs, reporting, and training product knowledge classes
  • Assisted with the creating of soft skills communication training modules for customer service
  • Assisted with sales meeting planning, travel and logistics
  • Coordinated monthly WebEx meeting for sales team

Dent Wizard International - District Sales Manager
Huntsville, , 05/1994 - 04/XXX1
  • Increased revenues by 18% within the first year as District Sales Manager.
  • ​Created specific account training modules
  • Trained all incoming and current account sales associates.
  • Maintained displays and POP materials at each individual account
  • Participated in quarterly account display resets
  • Helped open 18 new Home Depot stores

Houghton International Inc. - Customer Service Supervisor
Rockport, , 03/1990 - 05/1994
  • Cross-trained and backed up other customer service managers.
  • Met all customer call guidelines including service levels, handle time and productivity.
  • Strong leader of customer support staff.
  • Managed work flow to exceed quality service goals.
  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
  • Maintained up-to-date knowledge of product and service changes.
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Updated customer orders from start to finish in an accurate and timely manner.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Length

Resume Overview

School Attended

  • Cal Poly Pomona

Job Titles Held:

  • Sales Administration Manager
  • National Account Trainer
  • District Sales Manager
  • Customer Service Supervisor


  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: