, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Sales Administration Manager with 20+ years experience specializing in administrative support to over 1500 sales professionals throughout the United States.
Committed to delivering high quality results with little supervision.
Effectively able to multi-task, analyze and make sound decisions based on business needs.
Effectively manage both virtual and in-person teams.
Highlights
Results-oriented
Self-directed
Time management
Professional and mature
Microsoft Office Suite
Oracle Reporting Systems
Peoplesoft Software
CRM and office management software
Data entry
Communication
Troubleshooting
Team management
Accomplishments
Coordinated department functions for team of 15+ employees.
Planned and executed various aspects of a major company merger.
Developed streamlined processed post-merger to gain efficiencies for company-wide sales force.
Completed 2012-2013 LEAD! Bristol program for managers sponsored by Bristol VA/TN Chamber of Commerce
Participated in Junior Achievement teaching third grade students about business.
Helped provide tutoring and reading help to local elementary school students
Participant in "A Day Made Better," an OfficeMax sponsored event providing local teachers with office supplies for their classrooms
Education
Associate of Science: Business Administration And Management, Expected in 12/2020 - Northeast State Community College - Blountville, TN GPA:
Bachelor of Science: Business Administration And Management, Expected in - University of Phoenix - Tempe, AZ GPA:
Minor in Project Management
Experience
Sales Administration Manager, 01/2010 - Current M.S. Walker – New York, NY,
Manage a team of 5-15 Sales Administrators.
Assist with reporting needs of over 1,500 sales personnel throughout the United States.
Administer annual performance reviews.
Provide daily coaching and development to direct reports.
Create and provide quarterly state of the business reviews to senior level management.
Work with executive level sales team to resolve escalated customer issues.
Manage schedules and time off for sales administration department to ensure support is consistently available to the entire sales team.
Supported sales team members to drive growth and development.
Created presentation materials for sales, customer relations, and management purposes.
Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
Managed employee payroll, hiring, termination, and training to ensure maximum productivity.
Updated procedures for recurring reporting requests to increase productivity and maximize selling time for sales field.
Developed working relationships with customers through courteous telephone manners and follow up, all by prioritizing customer service.
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