LiveCareer-Resume

sales marketing manager resume example with 9+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Performance-driven Manager with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Skills
  • Merchandising knowledge
  • Relationship selling
  • Reliable and punctual
  • Excellent communication skills
  • Business development
  • Written and oral communication skills
  • Client account management
  • Sales expertise
  • Team player mentality
  • Negotiation Tactics
  • Sales development
  • Strategic planning
  • Product Sales
  • Outgoing personality
  • Project Management
  • Marketing Techniques
  • Profit and revenue-generating strategies
  • Sales presentations
  • Sales operations
  • Payroll
  • Exceptional multi-tasker
  • Bilingual (Spanish)
Experience
07/2016 to Current Sales & Marketing Manager Nucor Corporation | Ghent, KY,
  • Built trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Negotiated and closed deals with minimal oversight.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
  • Worked with fellow sales team members to achieve group targets.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Processed orders through company system and coordinated product deliveries.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Offered product and service consultations and employed upselling techniques.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Coordinated activities with other departments to ensure quality customer service.
  • Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
  • Tracked monthly sales to generate reports for business development planning.
  • Achieved company growth for several consecutive years through market expansion and sales.
  • Monitored daily construction and evaluated project progress, contract compliance and safety.
  • Exceeded sales and profit goals by supervising all marketing and planning activities.
  • Trained and oversaw individuals in roofing system installations.
  • Participated in all phases and types of commercial roofing.
08/2015 to 07/2016 Pool Service Technician Vacasa | Whittier, NC,
  • Trained and supervised new pool-cleaning staff in safe and productive services that generated satisfied and loyal customers.
  • Assisted in building and installing above-ground pools and cleaned and maintained hot tubs and Jacuzzi's.
  • Completed seasonal shutdown of pools, including chemical work, draining, covering and equipment storage.
  • Instructed customers in safe pool use and in proper, economical use and maintenance of filter and vacuum.
  • Resolved guest concerns through positive interaction and application of issue resolution procedures.
  • Inspected pool equipment for proper functioning of pumps, filters and control equipment.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
  • Recognized by management for providing exceptional customer service.
  • Constructed and removed support structures such as scaffolding, ramps and braces.
  • Measured, cut and laid out materials based on individual job requirements.
  • Dug ditches and trenches at target locations and backfilled excavations.
02/2012 to 07/2015 Pro Desk Contractor Manager Home Depot | City, STATE,
  • Hired and managed subcontractors for electrical and plumbing installations.
  • Established scopes of work, budgets and construction timelines to manage and plan projects.
  • Managed projects with large labor, equipment and material budgets.
  • Created training manual for employees to use as reference guide.
  • Provided ongoing training to address staff needs.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Conducted employee evaluations and reviews.
  • Coached and mentored staff members through constructive feedback to develop long-term career goals.
  • Built relationships with engineering staff and coordinated with vendors and contractors to align timelines, phases and work to be performed across projects or shutdowns.
  • Managed and led team of workers in large-scale civil projects.
  • Negotiated pricing and delivery schedules with vendors, drawing on thorough knowledge of housing industry and building practices.
  • Estimated construction costs accurately, achieving consistent business profits.
  • Enhanced customer satisfaction ratings by resolving issues effectively and efficiently.
  • Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
  • Implemented client feedback to improve company processes and foster growth.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Managed special store projects to improve store-wide processes and operations.
Education and Training
Expected in 06/2007 High School Diploma | Stone Wall High, Manassas, GPA:

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Resume Overview

School Attended

  • Stone Wall High

Job Titles Held:

  • Sales & Marketing Manager
  • Pool Service Technician
  • Pro Desk Contractor Manager

Degrees

  • High School Diploma

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