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sale service and distribution clerk 204 b resume example with 17+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Natural leader and experienced Supervising managing employees and optimizing workforce with proactive staffing strategies. Maintains extensive databases of applicants and open positions. Seeks every opportunity to drive change and move company forward with highly qualified and effective workforce. Well-organized Distribution Clerk adept at coordinating materials movement into and out of the warehouse environment. Detail-oriented and hardworking team player with skills in problem-solving, multitasking and prioritizing tasks. Ready to bring 15 years of related experience and take on challenging new role. Successful at pulling, packing and shipping orders, troubleshooting and resolving problems and keeping facilities clean, tidy and organized. Strong communication, multitasking and planning abilities paired with a hardworking mentality. Skilled at completing quality control checks and inventory counts on products. Knowledgeable about fulfilling orders, maintaining safety and coordinating resolutions with other departments and vendors. Experienced Mail Handler with expertise in operating automated mail processing equipment to sort incoming and outgoing mail. Proficient in collating, bundling and transferring mail for delivery. Skilled at improving processes, maximizing team productivity and reducing costs to achieve sustainable nursing home operations. Familiar with employee motivation and retention strategies, resident relations and accreditation requirements.

Skills
  • Documenting changes
  • Resolving discrepancies
  • Maintaining facilities
  • Verifying documentation
  • Pickup scheduling
  • Safety practices
  • Verifying shipments
  • Workplace safety
  • Process improvement
  • Sorting and labeling
  • Project oversight
  • Training and development
  • Loss prevention management
  • Postal law proficiency
  • Mailing restriction expertise
  • Production goal setting
  • Processing mileage
  • Reviewing data
  • Financial software
  • Math skills
  • Filing
  • Relationship development
  • Team management
  • Team building
  • Communications
  • Medical Records Management
  • Sorting
  • Financial records
  • File/records maintenance
  • Meticulous attention to detail
  • Document scanning
  • Leadership
  • Priority Management
  • Scheduling
  • Inventory oversight
  • Complaint resolution
  • Staffing and scheduling
  • Reviewing Data
  • Processing Mileage
  • Financial Software
  • Payroll Processing
  • Computer skills
  • Team Player
  • Order pulling
  • Inventory counting
  • Managing schedules
  • Quality control guidelines
  • Troubleshooting skills
  • Customer Relations
  • Inventory and restocking
  • Staff Management
  • Handling and sorting mail
  • Fee Collection
  • Mail handling
  • Profit improvements
  • Training and mentoring
  • Multidisciplinary team collaboration
  • Post office operations
  • Route Management
  • Checking time cards
  • Expense reimbursements
  • Recording data
  • Investigating discrepancies
  • Budgets
  • Supervision
  • Problem resolution
  • Customer service
  • Recordkeeping
  • Mail Sorting
  • Microsoft Office
  • General office functions
  • Database Management
  • Organizational skills
  • Organization
  • Training and Development
  • Conflict Resolution
  • Processes and Procedures
  • Data collection and analysis
  • Staff training and development
  • Code reviews
  • Recording Data
  • Maintaining Files
  • Checking Time Cards
  • Analyzing Information
  • Basic functions in Excel
  • Thoroughness
Work History
Sale Service and Distribution Clerk, 204-B, 01/2005 - Current
Dealer Policy Williston, ND,
  • Monitored staff activities to quickly identify and correct any costly, unsafe or inappropriate behaviors.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained records related to sales, returns and inventory availability.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Prepared cash deposits up to $10,000 with zero discrepancies.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Solved customer challenges by offering relevant shipping products and services.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
  • Performed basic mathematical calculations to check weights and dimensions of shipments.
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Used automated mail processing equipment to sort and collate mail.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Upsold postal services like insurance and tracking.
  • Sold stamps to customers along route and counted back bills and change to avoid errors.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Helped customers by carrying oversized parcels inside residences.
  • Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Increased customer satisfaction by resolving Express Mail failures issues.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Monitored social media and online sources for industry trends.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Diagnosed machinery issues, which included paper jams and handled basic maintenance tasks.
  • Verified proper distribution of incoming mail to correct individuals and departments.
  • Coordinated mailroom team's workflow, delegating tasks to all employees.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Worked with management team to implement proper division of responsibilities.
  • Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
  • Corrected any data entry error to prevent later issues such as duplication or data degradation.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Outlined appropriate processes and procedures to fulfill and complete inquiries.
  • Obtained scanned records and uploaded into database.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Evaluated source documents to locate information needed for each data entry field.
  • Scanned files, eliminating outdated records.
  • Added documents to file records and created new records to support filing needs.
  • Verified accuracy and validity of data entered in databases
  • Entered client information into databases quickly and with minimal errors.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
  • Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Updated employee banking records when it was necessary.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Researched and resolved time discrepancies.
  • Checked accrued hours against listed hours for leave time.
  • Maintained payroll information by calculating, collecting and entering data.
Front Desk Receptionist, 06/2000 - 01/2001
Dealer Policy Atlanta, GA,
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Managed master calendar and scheduled appointments for 6 providers based on optimal patient loads and clinician availability.
  • Enhanced office efficiency by handling 50+ callers per day.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Completed and filed financial documentation for accounting purposes.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Maintained current and accurate medical records for over 500 patients.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Carefully transcribed phone messages and relayed to appropriate personnel within 5 minutes of each call.
  • Removed invalid computer alerts and cleaned accounts to assure information accuracy.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Completed clerical duties and tasks for clinic administration.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Maintained current and accurate medical records for over 500 patients.
  • Managed master calendar and scheduled appointments for 6 providers based on optimal patient loads and clinician availability.
  • Maintained current and accurate medical records for over 500 patients.
Front Desk Receptionist, 08/1998 - 08/1999
Midland Internal Medicine City, STATE,
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Maintained current and accurate medical records for over 200 patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Completed and filed financial documentation for accounting purposes.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Enhanced office efficiency by handling 30+ callers per day.
  • Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Removed invalid computer alerts and cleaned accounts to assure information accuracy.
  • Completed clerical duties and tasks for clinic administration.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Carefully transcribed phone messages and relayed to appropriate personnel within 5 minutes of each call.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Managed master calendar and scheduled appointments for 3 providers based on optimal patient loads and clinician availability.
  • Maintained current and accurate medical records for over 250 patients.
  • Enhanced office efficiency by handling 25+ callers per day.
  • Managed master calendar and scheduled appointments for 3 providers based on optimal patient loads and clinician availability.
  • Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
Education
Associate of Science: Veterinary Technology, Expected in 12/2020
-
Penn Foster College - Scottsdale, AZ
GPA:
Status -
High School Diploma: , Expected in 05/1991
-
Dawson County High School - Dawsonville, GA
GPA:
Status -

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Resume Overview

School Attended

  • Penn Foster College
  • Dawson County High School

Job Titles Held:

  • Sale Service and Distribution Clerk, 204-B
  • Front Desk Receptionist
  • Front Desk Receptionist

Degrees

  • Associate of Science
  • High School Diploma

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