Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • Graduate Projects: Student Registration System using PL/SQL and JDBC: Developed a student registration system that could add, drop, delete and enroll students Software Engineering: Implemented loan arranger system which allowed the loan analyst to access the repository of mortgages Online Banking System: Implemented a database for an online banking system which helped the user to make balance inquiry, transfer funds, request for change of address and check books 
Professional Summary
Experienced Software engineer committed to maintaining cutting edge technical skills and up-to-date industry knowledge.
  • IBM Tivoli Identity Manager 5.X, IBM Tivoli Access Manager 6.X and  8.X Sailpoint IdentityIQ 6.4
  • Directory Servers: Tivoli Directory Server 6.X
  • Application/Web servers: WebSphere Application Server 6.X
  • Databases: SQL Server 2012, DB2
  • Operating Systems: Windows, Unix, Linux
  • Scripting Languages: HTML, Javascript, XML
  • Other Technology: LDAP
  • Java/C/C++
  • Excellent problem-solving abilities
Work History
Sailpoint Developer, 08/2015 - 03/2016
Anthem, Inc. Nashville, TN,
  • Coordinate with the Technical Director on current programming tasks and requirement gathering.
  • Collaborate with other programmers to design and implement features.
  • Quickly produce well-organized, optimized, and documented source code.
  • Design and document software tools required by artists or other developers.
  • Debug existing source code and polish feature sets.
  • Contribute to technical design documentation.
  • Work independently when required.
  • Continuously learn and improve skills.
  • Attention to detail is essential and all tasks must be carried out to the highest standard.
TAM Engineer/Analyst, 11/2014 - 08/2015
Ceridian Corporation Louisville, KY,
  • Provide operation level support to for test and production environments Create change orders for operation related activity and representing it in CAB meetings Perform TAM build and configuration tasks Leverage run-books to install and configure additional policy servers and webseals Process adhoc requests - Webseal configuration, junction management, single user TAM establishment request, monitoring webseal logs, memory and CPU Implement identity provider configuration at TFIM across all environments Implement certificates Tivoli identity federated identity manager and SAML2.0 federation configuration Provide continuous status updates in case of any production outage issues.
  • Work on DR Exercises for Webseals, Policy Servers.
  • Testing applications for Migration to ISAM8.
Security Analyst, 09/2014 - 10/2014
Ceridian Corporation San Francisco, CA,
  • Set up Tivoli access manager Infrastructure consisting Webseal, Policy Server, Authorization Server, Tivoli Directory Server, db2 and WAS Integrate Yum portal with TAM Involved in activities like managing user accounts, password resets, creating GSO credentials, providing roles for end users and activating users using TIM, providing group membership to users using TAM Build Webseal junctions, ACL's, Object spaces using command line utility as well as Web portal manager Renewal of Expired TAM plugins certificates and Webseal Certificates Administrate of TIM.
  • TAM, TDS and LDAP Resolve Severity 1 incidents, raised change requests and problems in remedy tool Gather Requirement by client interaction.
Security Analyst, 11/2012 - 09/2014
Ceridian Corporation Tampa, FL,
  • Implemented and supported Identity and Access Management Provisioning solutions for MasterCard across multiple end points including Lotus Notes, LDAP, TAM, and repositories owned by local applications Administrated ITIM and TAM by provisioning user access including deploying, supporting, maintaining, troubleshooting and monitoring the production, stage and development environments Involved in troubleshooting single sign on solutions and GSM access, resolve access errors for applications, activate accounts, rebuilt TAM accounts, create groups and ACI's in ldap Created reports for audit purposes, give and troubleshoot security administration access for users of different organizations, also worked on roles and entitlements for the banks and on soft token troubleshooting Conducted and managed meetings and assigned tasks to teammates.
Security Analyst, 09/2012 - 10/2012
Willis Towers Watson White Plains, NY,
  • Received intensive IAM training and worked with MasterCard as a Tivoli Operations Engineer Tivoli Security and Access Management using ITIM (IBM Tivoli Identity Manager), TDS (Tivoli Directory Server), TAM (Tivoli Access Manager),TFIM (Tivoli Federated Identity Manager), TDI (Tivoli Directory Integrator) ITIM (IBM Tivoli Identity Manager) version 5.1 installation with FP included WAS, DB2 and LDAP installation and configuration Organization hierarchy, managed Admin Domains Person & ITIM account creation Role definition (static and dynamic), ITIM service instance creation and provisioning Enabled and configured Challenge Response Questions, ITIM Groups, ACIs, managed views, self-service console provisioning policy & Advanced Parameters Coding Target Service Provisioning (service profile installation, form customization, service & account creation), Report Generation Standard, ITIM GUI Customizations Identity Policy, Password Policy and Service Selection Policy, TDI JNDI Feed, TDI Based RMI Adapter Development Implementing ITIM Data Service API and ITIM Application API Custom Reports, Custom ITDI Connector Development, Custom Authentication, Custom Password policy and Rules.
Consultant, 07/2009 - 04/2010
  • Modeled and developed a database required for 'Stock exchange portal' using Oracle 10g and Microsoft Access, scripted using JavaScript and HTML and used JAVA for programming.
  • Developed and implemented complex Internet and Intranet applications on multiple platforms which carried out trading activities like lend, borrow, update etc.
Master of Science: Computer Science, Expected in Dec 2012
State University of New York - Binghamton,
Bachelor of Science: Information Technology, Expected in May 2010
Xavier Institute of Engineering - Mumbai, India

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School Attended

  • State University of New York
  • Xavier Institute of Engineering

Job Titles Held:

  • Sailpoint Developer
  • TAM Engineer/Analyst
  • Security Analyst
  • Security Analyst
  • Security Analyst
  • Consultant


  • Master of Science
  • Bachelor of Science

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