safety security control specialist resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Enthusiastic Safety and Security Professional eager to share knowledge and expertise to contribute in growing and expanding a team of safety professional. Achieving this through hard work, attention to detail and excellent organization skills. Motivated to learn, grow and excel in Safety and Security.

  • Safety and compliance inspections
  • Conflict Resolution
  • Training and mentoring
  • Risk management
  • Leadership
  • Verbal and written communication
  • Emergency Response
  • Strategic Planning
  • Detail-oriented
  • First Aid/CPR
  • Microsoft Office
  • Risk Analysis
Work History
Safety & Security Control Specialist, 08/2020 to Current
Rochester Armored CarMankato, MN,
  • Interacts with employees, contractors, vendors, tenants and visitors to not only provide a service, but to educate them on Best Buy's Safety and Security procedures and enable them to help us make our facility safe and secure.
  • Works with contingent company guidelines
  • Maintains awareness and control of all people entering or exiting the building assisting with check-in as appropriate at all entry points.
  • Maintains and executes inspections and metal detector standards as outlined in Best Buy's standard operating procedures (SOP).
  • Administers all Customs Trade Partnership Against Terrorism guidelines.
  • Inspects safety equipment and ensures they are maintained and operable.
  • Responds to facility emergency and security events.
  • Participates in opening and closing audits to ensure building is secure.
  • Ensures adherence to all applicable OSHA and Workers Comp requirements.
Lead Flight Attendant, 03/2018 to 10/2020
United AirlinesCity, STATE,
  • Served as Flight Service Leader on both Domestic and International Flights, responsible for 300+ passengers.
  • Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
  • Promoted passenger and crew safety by maintaining airline and federal aviation regulations at all times.
  • Demonstrated and clearly explained safety processes and emergency procedures to passengers before takeoff.
  • Comforted and provided reassurance to passengers during unforeseen or stressful events, such as flight turbulence and flight delays.
  • Ensured that prompt communications were distributed between the flight deck and the cabin crew.
  • Inspected interior of aircraft prior to, during and after flights to check for proper stowing of emergency equipment.
  • Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
  • Obtained and maintained all applicable certifications.
Transportation Security Officer, 10/2015 to 04/2018
Transportation Security AdministrationCity, STATE,
  • Provided security and protection of air travelers, airports and aircraft in a courteous and professional manner.
  • Operated various screening equipment and technology to identify dangerous objects in baggage and on passengers, and preventing those objects from being transported onto aircraft.
  • Performed searches and screening, which may include physical interaction with passengers, conducting bag searches and lifting/carrying bags, bins, and property weighing up to 70 lbs.
  • Set example of Model Work Place by continuously fostering a diverse and inclusive workplace culture based on mutual respect, fairness, open communication and cooperation.
  • Provided excellent customer service and effective communication when, interacting with the public, giving directions and responding to inquiries.
  • Confidently engaged with agitated passengers with a calm and professional voice, TACOM.
  • Coached and developed new recruits in Standard Operating Procedures, Core Values of Integrity, Innovation, and Teamwork.
  • Represented the team in communications with the supervisors or managers for the purpose of obtaining resources.
  • Maintained positive working relationships with management officials, stakeholder, and other law enforcement agencies.
  • Assisted with investigations of incidents, and preparing incident reports or other documents that convey required information.
  • Assisted leadership with performance feedback in one-on-one sessions.
  • Managed and provided updates on safety programs, audits, OSHA compliance and workers compensation.
  • Obtained and maintained all applicable certifications.
Program Support Specialist, Reserve, 10/2015 to 04/2018
Federal Emergency Management AgencyCity, STATE,
  • Assisted applicants by telephone to determine needs and provided instructions and referrals to appropriate disaster programs, community resources, and other Federal agencies.
  • Analyzed the procedures for processing request for assistance and developing recommendations for changes to established policies/procedures.
  • Coached and mentored staff on operating procedures and company services.
  • Fostered an environment, which encouraged continual process improvements.
  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
  • Oversaw and optimized work of 20 Program Support Specialist performing high-quality disaster relief work.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Delegated and assigned daily tasked based on operational needs and staffing levels.
  • Partnered with Leadership and Human Resources to ensure employees were paid accurately and timely.
Bachelor of Science: Homeland Security, Expected in 12/2015
Eastern Kentucky University - Richmond, KY,
Certifications/ Trainings
  • Introduction to Incident Command System
  • FEMA Safety Orientation
  • Preparing for Federal Disaster Operations
  • Workplace Violence Awareness
  • Fundamentals of Emergency Management
  • Protecting your home or business from Disaster
  • Continuity of Operations Awareness
  • National Incident Management Systems An Introduction
  • National Response Framework An Introduction
  • National Infrastructure Protection Plan
  • Active Shooter: What can you do
  • Heartsaver First Aid CPR AED
  • Health and Safety Institute Instructor: CPR, First Aid, AED, Blood Born Pathogens.

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Resume Overview

School Attended

  • Eastern Kentucky University

Job Titles Held:

  • Safety & Security Control Specialist
  • Lead Flight Attendant
  • Transportation Security Officer
  • Program Support Specialist, Reserve


  • Bachelor of Science

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