Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
06/2012 to Current
Safety OfficerJohnston County – Smithfield, NC,
Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
Examined hazardous incidents and accidents to uncover causes and provided corrective actions.
Created and implemented programs, policies and procedures designed to effectively reduce or eliminate injuries and hazards in workplace.
Supervised safety audits and oversaw investigations into plant quality issues.
Determined and resolved potential safety code deficits, which addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems.
Responded to emergency situations in most efficient, effective ways possible.
Minimized safety infractions [Number]% through teaching and training in risk management, record keeping, hazard identification and quality assurance.
Instructed staffers during fire drills to provide awareness of proper evacuation routes and reporting techniques.
Orchestrated and led occupational safety trend and current hazards analyses.
Proctored and scored over [Number] examinations per [Timeframe].
Examined test results and applied standard formulas to determine pass or fail grades.
Researched information in municipal archives to maintain vital records and accounts.
Coordinated licensing procedures to track correspondence and follow-up actions.
Provided assistance to internal or external auditors in compliance reviews.
Kept detailed records of investigations and communication throughout cases to meet legal standards and promote easy search and retrieval by compliance staff.
Investigated statuses of business to determine compliance to laws and necessary corrective actions.
02/2012 to Current
Assistant Residential Supervisor Hart United – Milford, CT,
Monitored employee adherence to occupational health and safety protocols.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Developed and deepened relationships with residents and fellow staff.
Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
Interfaced with residents to address and resolve complaints or grievances.
Helped residents living with disabilities and Neurological conditions with personal needs.
Led meetings every month to receive resident concerns and educate on changes to policies and procedures.
Led campus tours, new resident orientation and ongoing educational sessions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Helped residents living with disabilities and Neurological conditions with personal needs.
02/2007 to 06/2012
Rehabilitation Services TechnicianAmita Health – Cantonment, FL,
Frequently checked up on patients and offered assistance on using equipment.
Answered phones, copied documents and updated schedule boards.
Transferred and transported patients from one area to another area.
Documented and filed patient health reports and charts.
Inspected treatment rooms and equipment to verify safety and functionality prior to each appointment.
Prepared treatment area, mobility equipment and ambulatory aids for patient sessions.
Supported therapists with splinting, bracing and casting and provided care instructions to patients.
Monitored treatment supply inventory and requisitioned low-stock items to prevent shortages.
Interacted with patients, family members and physicians to coordinate patient care.
Facilitated individual and group sessions with students to build trust and deliver therapeutic support.
Provided direct patient care services while utilizing appropriate procedures, equipment and techniques.
Provided proper ambulation support to patients in need of mobility assistance.
Educated patients on safety concerns and helped achieve optimal results by demonstrating proper use of equipment and exercise routines.
Modified assistive devices to make adaptive changes to equipment.
Managed intradepartmental infection control and equipment security.
Education and Training
Expected in
: Health Education Lansing Community College - Lansing, MI GPA:
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