safety officer resume example with 3+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Fantastic critical thinker with great memory and efficiently organize vast amounts of data. Great at performing internal audits, conducting investigative reporting and transcribing information. Results-focused leader successful at promoting safety programs and mentoring individuals on ways to avoid mishaps and accidents. History of championing program training in various organization throughout well-established career. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Delivery Procedures
  • Vehicle Dispatch
  • Roadside Assistance
  • Motor Vehicle Safety
  • Defensive Strategies
  • Vehicle Inspection
  • Time Management
  • Safety Protocols
  • GPS and Route Planning
  • DOT Requirements
  • CDL License
  • Pre- and Post-Trip Inspections
Work History
08/2022 to Current Safety Officer Pepsico | , , Des Plaines, IL
  • Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
  • Developed risk assessment models to identify potential compliance risks.
  • Conducted periodic compliance audits and reviews to identify areas of improvement.
  • Kept informed regarding pending industry changes, trends or best practices.
  • Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
  • Provided guidance and resources to employees to maintain safety procedures and enhance protection.
  • Investigated locations to confirm license data, conducted background checked and assessed premises for compliance with licensing requirements.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
  • Communicated safety performance and progress to management and employees to provide up to date information.
  • Warned violators of infractions or penalties.
  • Liaised with management and employees enable smooth communication regarding safety procedures.
  • Maintained up-to-date knowledge of applicable laws and regulations.
  • Confirmed data and licensing information through investigations and notified violators of required changes to bring operations into compliance.
03/2021 to 10/2022 Dispatcher Firstgroup Plc | , , Burr Ridge, IL
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Scheduled and organized delivery routes.
  • Developed and implemented customer service policies and procedures.
  • Answered phone calls and responded to customer emails.
  • Received new orders, prepared documentation, and assigned personnel.
  • Planned, organized, and managed work of drivers to accomplish consistent work within organizational standards.
  • Communicated with customers to provide delivery updates and resolution.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
  • Scheduled deliveries and pickups according to customer needs.
  • Minimized cost of operations by optimizing routes for drivers to align with budget.
  • Assisted in resolving customer complaints and grievances.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.
  • Tracked and monitored vehicle performance and maintenance.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
  • Utilized customer feedback to improve customer service.
  • Preserved accurate records of dispatched orders, deliveries and receipts.
12/2019 to 02/2022 Delivery Driver Ace Hardware | , , Salt Lake City, UT
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Inspected load security and checked for damages.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Properly secured items to prevent damage for deliveries.
Expected in 12/2015 to to Bachelor of Science | Community Resource Managment KENYATTA UNIVERSITY, NAIROBI, KENYA, GPA:

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Scale Agile Framework (SAFe)

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Resume Overview

School Attended


Job Titles Held:

  • Safety Officer
  • Dispatcher
  • Delivery Driver


  • Bachelor of Science

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