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rst recovery support tech resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Experienced in helping clinical and surgical professionals diagnose and treat chronic and acute patient concerns. Well-organized and level-headed in both routine and emergency situations. Competent in using and monitoring equipment, updating records and comforting patients during difficult times. Established Patient Care Technician offering CPR certified, clinical training in acute care, medical-surgical, skilled nursing, psychiatric, geriatric and rehabilitation units. Administered and assisted with glucose testing, injections, feedings and colostomy care. Proficient in nursing documentation, assessment and decision-making. Calm and effective in pressured and emergent situations.

Skills
  • Appointment Scheduling
  • Punctual and Dependable
  • Post-Surgical Care
  • Indirect Patient Care
  • Interpersonal Communication
  • Procedure Assistance
  • Time Management
  • Medication Administration
  • Customer Service
  • Self-Driven and Motivated
  • Training Needs Assessment
  • Payment Processing
  • Decision Making
  • Attention to Detail
  • Coaching and Mentoring
  • Behavioral Health
  • Effective Organization
Experience
RST/ Recovery Support Tech , 08/27/23 - Current
Mccormick Lakewood, NJ,
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Answered use and repair questions via in-person, email and telephone requests.
  • Generated reports and updated files and documentation.
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Collaborated with support team to assist client stakeholders with emergent technical issues and develop effective solutions.
  • Assisted customers with various types of technical issues via email, live chat and telephone.
  • Researched issues on various computer systems and databases to determine resolutions to problems and answer inquiries.
  • Maintained records, logs and lifecycle documentation of work requests.
  • Implemented system security and data assurance software.
USARMY / General Clerk 11, 11/3/21 - 01/4/23
Indy North Army Recruiting City, STATE,
  • Safeguarded and stored classified information to maintain confidentiality.
  • Managed and trained new recruits in combat and tactical warfare.
  • Implemented tactics, procedures and techniques for defense systems.
  • Developed improvement plans to strengthen force collaboration and performance.
  • Copied, scanned and filed documents to maintain office records.
  • Wrote, recorded and proofread business communications, documents and data.
  • Responded to requests by preparing and sending files and documents.
  • Sorted and distributed mail to internal staff and prepared outgoing mail.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Communicated with customers and employees to answer questions or explain information.
  • Performed data entry and recordkeeping tasks to track company correspondence and updates.
  • Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Filed correspondence and reports in accordance with corporate classification system.
  • Coordinated company records and resources to assist team members with special projects.
  • Oversaw teams planning, implementing and realigning field and base operational strategies.
  • Optimized efforts for military personnel and civilian contractor teams in execution and delivery of command operations.
  • Reviewed and updated command initiatives and directives.
  • Prepared detailed written reports and formulated policy and guidance for use of subordinate organizations.
  • Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.
  • Executed emergency response security to eliminate hazards and potential dangers.
  • Stored and safeguarded classified information to maintain utmost confidentiality.
  • Prepared and issued purchase orders, invoices and statements.
Distribution Coordinator, 10/25/93 - 02/05/21
Novipax City, STATE,
  • Reviewed and followed pick sheets to prepare, pack and scan orders.
  • Tagged and stored product inventory in correct areas and locations.
  • Identified inventory issues and independently developed effective resolutions.
  • Optimized inventory management by employing automated systems.
  • Supervised pickup and delivery schedule to monitor business and maintain accuracy rate.
  • Updated tracking system to enhance operations.
  • Enforced strict safety rules and regulations to protect workers and minimize company liability.
  • Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
  • Oversaw team scheduling and individual assignments to meet coverage demands.
  • Operated machines and equipment to complete work assignments or to assist workers.
Education and Training
: Radiology, Expected in 05/1994
-
Ivy Tech Community College - FT Harrion / Indianapolis, IN,
GPA:
Status -

The Postgraduate Institute For Medicine/ CPR/AED : Adult, Child Infant(BLS) & Standard First Aid

Defense Travel Management Office

Department Of The Army Certificate Of Training

Certificate Of Completion/ Freedom Mortgage

High School Diploma: , Expected in 06/1983
-
Shawnee High - 4562 Market ,
GPA:
Status -

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Resume Overview

School Attended

  • Ivy Tech Community College
  • Shawnee High

Job Titles Held:

  • RST/ Recovery Support Tech
  • USARMY / General Clerk 11
  • Distribution Coordinator

Degrees

  • High School Diploma

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