Round Valley Tribal Court Clerk Admin Assistant resume example

• Delegated work to staff, setting priorities and goals.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Recruited and trained new employees to meet job requirements.
• Proposed or approved modifications to project plans.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Assigned work and monitored performance of project personnel.
• Produced thorough, accurate and timely reports of project activities.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Created and managed budgets for travel, training and teambuilding activities.
• Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
• Reviewed completed work to verify consistency, quality and conformance.

Maintained professional attitude at all times in dealing with the public

• Developed administrative processes to achieve organizational objectives and improve office efficiency.
• Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
• Directed customer communication to appropriate department personnel.
• Tracked and submitted employee timesheets to prepare for payroll processing.
• Provided secretarial and office management support while building cooperative working relationships.
• Utilized editing programs to proofread content for typo-free emails, memos and documentation.
• Composed correspondence, reports and meeting notes.
• Maintained accurate department and customer records.
• Scheduled appointments, meetings and events for management staff.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Inventoried and ordered supplies for office.
• Prepared and prioritized calendars and correspondence.
• Managed inventory to ensure all supplies were in stock and within budget.
• Monitored office equipment and scheduled repairs.
• Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
• Greeted visitors or callers to handle questions or direct to appropriate staff.
• Answered and routed telephone calls and took messages.
• Scanned physical documents and uploaded to encrypted databases for digital maintenance.