Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Motivated, personable professional with broad range of food and beverage experience, as well as experience with some of the world's leading hotel management companies in customer service and guest relations. Very quick learner and great when performing alone or with a team. Flexible and versatile, very organized, and eager to anticipate challenges at a higher level.
  • Sous vide technique
  • Contemporary sauce work
  • Food handlers card
  • Focused and disciplined
  • High volume production capability
  • Well-tuned palette
  • Focus on portion and cost control
  • Inventory management familiarity
  • Scheduling proficiencyStandard operating procedures
  • Problem resolution
  • Deadline-oriented
  • Microsoft Office
  • Spreadsheet development
  • Employee training and development
  • Safety-oriented
  • Superior communication skills
  • Team player
  • Conflict resolution
  • Skilled multi-tasker
  • Excellent judgment
  • Adaptable
  • Organized
  • Fast learner
  • Staff training and development
  • Data management
  • POS systems
  • Scheduling

Nominated/Awarded Group Leader at The Culinary Institute of America

04/2014 to 08/2015
Room Chef Viejas Enterprises Alpine, CA,
  • Responsible for the daily operations of kitchens for both casual dining restaurant and fine dining steakhouse, as well as management of the steakhouse front of house operations.
  • Experience includes scheduling, payroll, and overall management of 20+ employees, training and development, creating seasonal menus, inventories, purchasing and receiving and assisting in the organization and delegation for large functions and special events.
  • Through costing and menu changes, reduced food cost percentage in both restaurants by 10%.
  • Slashed the time required to conduct monthly inventories for all food and beverage outlets by completely redesigning the structure and organization of inventory sheets and data input sheets.
06/2012 to 04/2014
Line Cook Chica Miami, FL,
  • Responsible for both pantry/garde manger and sauté stations, assisted in daily prep and production of all menu items, as well as preparation and execution of high-volume functions.
  • Worked with a small, tight-knit team and a constantly changing menu (rotated monthly), which allowed for more freedom of creativity and involvement in menu development.
  • Multiple ideas for popular nightly specials were added to the permanent monthly menus.
06/2011 to 06/2012
Room Dining Server Hei Hotels & Resorts Arlington, VA,
  • Delivered meals to guest rooms, providing full tableside service to guests for all meal periods.
  • Set tables per order, assisted in plating and presentation; assisted guests with all requests pertaining to food and beverage as well as other hotel departments and amenities.
  • Assisted pastry kitchen and garde manger stations in preparing items for amenities.
  • Performed departmental tasks such as conducting monthly inventories, daily requisitions, and participation in a regimented daily cleaning and organization schedule.
  • Utilizing pairing knowledge gained from studies for the Court of Master Sommeliers when speaking with guests, increased overall sales of wine for In Room Dining by 20%.
01/2010 to 07/2011
Patisserie Attendant / In Room Dining Order Taker Mandarin Oriental City, STATE,
  • Patisserie - Responsible for all daily business operations including arranging and serving freshly-made desserts and pastries, coffee and espresso beverages, having very broad knowledge of the ingredients and execution of all products, storing and holding perishables in accordance with health code, including FIFO and temperature logging, sanitation and cleanliness standards, and recording inventory, purchasing and receiving orders.
  • In Room Dining - Answered guest and in-house calls pertaining to in room dining orders, as well as expedited orders, working closely with the kitchen, setting tables, arranging and expediting the delivery of daily hotel welcome amenities as well as many in-house conferences and functions.
  • In Room Dining - Streamlined processes regarding amenities, communications to those on future shifts, and redevelopment of printed restaurant menus for both MoZen and Pierre Gagnaire's Twist.
10/2008 to 10/2009
Cafe Barista Barnes & Noble Booksellers City, STATE,
  • Created specialty coffee and espresso drinks, as well as a variety of hot and cold sandwiches, desserts and pastries.
  • Experience and daily tasks included keeping daily inventories, practicing standard food safety procedures, and maintaining a safe, clean and sanitary work environment.
09/2007 to 01/2008
Commis / Extern Bouchon City, STATE,
  • Assisted in daily prep and production of all menu items.
  • Participated in preparation and execution of high-volume functions.
  • Trailed and trained in all kitchen areas, such as the hot line, raw bar, garde manger, purchasing and receiving.
  • Professional Achievements Court of Master Sommeliers - Introductory Sommelier Certificate 2013 Acadiana Culinary Classic - assisted Chef Jeremy Conner of Village Café, winning one gold medal and three bronze medals in multiple dish categories 2014 Soiree Royale Culinary Competition - 2nd place winner in meat category.
Expected in 2008
Associate of Science: Culinary Arts
The Culinary Institute of America - Hyde Park, NY

Coursework in Hospitality and Tourism ManagementHotel and Restaurant Administration coursework

Voted Group Leader of graduating class.

Additional Information

Business operations



Special events

Food safety





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School Attended

  • The Culinary Institute of America

Job Titles Held:

  • Room Chef
  • Line Cook
  • Room Dining Server
  • Patisserie Attendant / In Room Dining Order Taker
  • Cafe Barista
  • Commis / Extern


  • Associate of Science

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