returns clerk resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Detailed Payroll Clerk possessing exceptional communication skills and eagerness to learn. Creative problem solver with 10-year background in administering payroll processing for 250+ employees while following defined procedures. Expertise in time clocks management and commissions calculations.
Skills
Payroll Processing
I-9 Documentation
New hire processing
Time sheet review
Proficient FMLA, ADA experience
Proficient in SAP, Workforce Central, Kronos
Weekly payroll processing
Self-motivated professional
Investigating discrepancies
Work History
08/2019 to 01/2020
Returns ClerkMaui Jim – Austin, TX,
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
Increased productivity through streamlined processes and system efficiency.
Distributed returned merchandise to appropriate store departments or palletized for liquidation.
Unloaded, inspected and stored various damaged and returned products every day.
Consistently lifted materials weighing as much as 40 pounds.
04/2018 to 08/2019
Appointment ClerkKaiser Permanente – Roseville, CA,
Set appointments with customers based on individual convenience.
Answered approximately 200 requests per day regarding appointment requests, concerns and inquiries.
Set dry and chill appointments for numerous vendors and carriers.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Balanced appointment availability, customer schedules and maximum load levels when scheduling appointments.
Welcomed all visitors with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Routed incoming mail and messages to relevant personnel without delay.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Received and routed business correspondence to correct departments and staff members.
10/2014 to 04/2018
Senior Payroll ClerkChoctaw Nation Of Oklahoma – Grant, OK,
Maintained employee privacy and protected payroll operations by keeping all information confidential
Updated employee files with new details such as changes in address or salary levels
Reviewed salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using SAP and Workforce Central
Processed payroll and calculated deductions by accurately using SAP to secure payment traceabilities
Adjusted employee tax status along with information regarding withholding
Reviewed reports of compiled summaries for earnings, taxes, deductions, nontaxable wages, disability and leave
Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates
Processed payrolls on both SAP and Workforce Central basis for more than 250+ employees building wide
Processed employee W-9 and I-9 forms and managed benefits and leave time
Responded to employee questions and requests for information in timely and knowledgeable fashion
Managed payroll processing for 250+ employees
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
Oversaw day-to-day processing of payroll for 250+ employees, including review of timesheets and computing pay
Maintained daily spreadsheets for payroll % reported to managers
Pulled internal reports as requested (salaries, bonuses, hours worked)
Assisted Management with both internal and external audits relating to processing of payroll
Assisted with auditing and responding to company accountants
Served as backup for payroll supervisor to process open record requests
Created and managed spreadsheets for FMLA, ADA leave calculations
Supported payroll supervisor in all departmental payroll operations by assisting with new hire approvals, contract changes, termination actions, verification of general ledger (GL) account numbers, updating accruals and entering termination dates
Monitored and tracked all employees' FMLA and ADA leave time
Attended monthly conference calls to update and maintain legal compliance with FLMA, ADA policy and procedure
Tracked attendance, tardiness, and missing punches for purpose of issuing counseling notices
Maintained efficient internal payrollcontrols, adherence to payroll policies and other company policies and procedures
03/2012 to 10/2014
StockerCavender's – Texarkana, TX,
Maintained position and responsibilities as back-up payroll to move to full time position.
Checked packages and merchandise for damage and quickly notified vendors to request replacements.
Performed inventory control, such as counting and stocking merchandise.
Checked and pulled defective or expired products from shelves.
Blocked and faced products on displays and shelves in accordance with company policy.
Unloaded arriving product stock and moved to store display areas.
Stocked shelves and storage areas with correct products.
Changed sales floor signs to show current pricing and support product promotions.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Unpacked and broke down merchandise cartons and pallets.
Moved and lifted heavy loads of merchandise using pallet jack equipment.
Distributed and stocked merchandise throughout store while caring for store equipment.
Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
Supported housekeeping duties throughout facility by cleaning fixtures, removing trash from sales floor and cleans up product spills.
Consistently lifted materials weighing as much as 40 pounds.
Prepared merchandise for sales floor by removing packaging, verifying price information and affixing labels.
Rearranged disorganized merchandise to ensure proper placement.
Volunteered to assist bakery, deli with cross training projects, demonstrating willingness to learn new tasks and increase skill levels.
Removed all debris and packaging from boxes and separated for recycling or disposal.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
05/2008 to 04/2012
Back up PayrollCostco – City, STATE,
Trained, and assisted full time payroll clerk with all duties listed above in payroll clerk position
Confidently ran the building for 2 -3 weeks at a time while full time payroll clerk on vacation
Education
Expected in 2002 to to
Apprentice: Myomassology Irene's Myomassology Institute, Inc. - Detroit, MI GPA:
Expected in 4 2000 to to
Associates in Business: Business Henry Ford College - Dearborn, MI GPA:
Expected in 1996 to to
High School Diploma: Myomassology Garden City High School - Garden City, MI GPA:
Skills
Payroll Processing
I-9 Documentation
New hire processing
Time sheet review
Proficient FMLA, ADA experience
Proficient in SAP, Workforce Central, Kronos
Weekly payroll processing
Self-motivated professional
Investigating discrepancies
Work History
08/2019 to 01/2020
Returns Clerk Costco Wholesale – Van Buren Township, MI
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
Increased productivity through streamlined processes and system efficiency.
Distributed returned merchandise to appropriate store departments or palletized for liquidation.
Unloaded, inspected and stored various damaged and returned products every day.
Consistently lifted materials weighing as much as 40 pounds.
04/2018 to 08/2019
Appointment Clerk Costco – Van Buren Township, MI
Set appointments with customers based on individual convenience.
Answered approximately 200 requests per day regarding appointment requests, concerns and inquiries.
Set dry and chill appointments for numerous vendors and carriers.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Balanced appointment availability, customer schedules and maximum load levels when scheduling appointments.
Welcomed all visitors with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Routed incoming mail and messages to relevant personnel without delay.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Received and routed business correspondence to correct departments and staff members.
10/2014 to 04/2018
Senior Payroll Clerk Costo – Van Buren Township, MI
Maintained employee privacy and protected payroll operations by keeping all information confidential
Updated employee files with new details such as changes in address or salary levels
Reviewed salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using SAP and Workforce Central
Processed payroll and calculated deductions by accurately using SAP to secure payment traceabilities
Adjusted employee tax status along with information regarding withholding
Reviewed reports of compiled summaries for earnings, taxes, deductions, nontaxable wages, disability and leave
Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates
Processed payrolls on both SAP and Workforce Central basis for more than 250+ employees building wide
Processed employee W-9 and I-9 forms and managed benefits and leave time
Responded to employee questions and requests for information in timely and knowledgeable fashion
Managed payroll processing for 250+ employees
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
Oversaw day-to-day processing of payroll for 250+ employees, including review of timesheets and computing pay
Maintained daily spreadsheets for payroll % reported to managers
Pulled internal reports as requested (salaries, bonuses, hours worked)
Assisted Management with both internal and external audits relating to processing of payroll
Assisted with auditing and responding to company accountants
Served as backup for payroll supervisor to process open record requests
Created and managed spreadsheets for FMLA, ADA leave calculations
Supported payroll supervisor in all departmental payroll operations by assisting with new hire approvals, contract changes, termination actions, verification of general ledger (GL) account numbers, updating accruals and entering termination dates
Monitored and tracked all employees' FMLA and ADA leave time
Attended monthly conference calls to update and maintain legal compliance with FLMA, ADA policy and procedure
Tracked attendance, tardiness, and missing punches for purpose of issuing counseling notices
Maintained efficient internal payrollcontrols, adherence to payroll policies and other company policies and procedures
03/2012 to 10/2014
Stocker Costco – Livonia, MI
Maintained position and responsibilities as back-up payroll to move to full time position.
Checked packages and merchandise for damage and quickly notified vendors to request replacements.
Performed inventory control, such as counting and stocking merchandise.
Checked and pulled defective or expired products from shelves.
Blocked and faced products on displays and shelves in accordance with company policy.
Unloaded arriving product stock and moved to store display areas.
Stocked shelves and storage areas with correct products.
Changed sales floor signs to show current pricing and support product promotions.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Unpacked and broke down merchandise cartons and pallets.
Moved and lifted heavy loads of merchandise using pallet jack equipment.
Distributed and stocked merchandise throughout store while caring for store equipment.
Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
Supported housekeeping duties throughout facility by cleaning fixtures, removing trash from sales floor and cleans up product spills.
Consistently lifted materials weighing as much as 40 pounds.
Prepared merchandise for sales floor by removing packaging, verifying price information and affixing labels.
Rearranged disorganized merchandise to ensure proper placement.
Volunteered to assist bakery, deli with cross training projects, demonstrating willingness to learn new tasks and increase skill levels.
Removed all debris and packaging from boxes and separated for recycling or disposal.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
05/2008 to 04/2012
Back up Payroll Costco – Livonia, MI
Trained, and assisted full time payroll clerk with all duties listed above in payroll clerk position
Confidently ran the building for 2 -3 weeks at a time while full time payroll clerk on vacation
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