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Retirement Education Specialist Resume Example

Resume Score: 80%

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RETIREMENT EDUCATION SPECIALIST
Professional Summary

As a Law Enforcement Officer, I proudly served the community with compassion, ethics, professionalism and attention to detail for 25 years. During my career, I served in several unique law enforcement positions, gained valuable first-hand experience and completed my Bachelor's Degree in Criminal Justice with a concentration in Homeland Security and Counterterrorism. I believe that the combination of compassionate service, work experience and education qualifies me for the position of Texas Works Advisor I.

During the first 14 years of my law enforcement career, I served as uniformed patrol officer, answering calls for service from the public and self-initiated calls for service. Conducting criminal and civil investigations were part of my daily duties. These investigations most often included the collecting of evidence (photographs, video, documents) and the interviewing of witnesses. I developed early in my career, the protocols for accurately collecting and logging-in evidence items. My actions concerning investigations, interviews and evidence collection were documented in detailed and precise reports. I conducted follow-up contacts when requested and/or required.


The following five years, I served as a school resource officer for the public-school system. My many responsibilities included conducting criminal investigtions (collecting of evidence, interviewing witnesses, detailed/precise reports) and conducting yearly physical risk assessments for the campuses where I was assigned. Managing campus lockdowns during an announced or perceived threat. Assigning and directing police security for after-hour on-campus school events. I directed and participating in regular active shooter response training with other officers and school staff. Directing and participating in regular school safety training. Planning and attendance of five National Association of School Resource Officers (NASRO) annual conferences. Above all, my greatest responsibility was the daily protection and safety of the students and staff. Also during this time, I received training and began serving as the secondary public information officer for the department, in an "on-call" capacity. This position required me to maintain the highest level of confidentiality regarding the department's administration, as well as internal affairs investigations and external agency investigations.

The remaining six years of my law enforcement career were served in a supervisory capacity (police sergeant), as well as continuing to serve as the secondary public information officer. My responsibilities included the direct supervision of both commissioned and non-commissioned police employees, to include managing payroll, assignments/schedules, maintaining employee performance files and conducting shift level investigations of alleged employee misconduct. Prepared detailed administrative reports. Required review of commissioned officer body cameras and in-vehicle cameras. Attendance at administrative disciplinary hearing for subordinates. Efficiently and effectively managed responsibilities and timelines. Involved in the safety planning and uniformed attendance for festivals and events within my jurisdiction. Involved in the preparedness for approaching hurricanes/tropical storms, which included being present at the Emergency Operations Center (EOC) during a storm. Directly involved in the enhancement of security features (bullet resistant glass and metal detection machine) for the public entrance of the main police headquarters. Daily communication and support of the Chief of Police, Deputy Chief of Police and Mayor's Office (weekly), concerning the direction and goals for the police department and city government. Active member of the local community relations committee, whose purpose was to promote crime prevention and foster positive working relationships with law enforcement.

Thoughout my law enforcement career and during my financial services career, I've demostrated the to ability to think in an organized and rational manner and perform with unique problem solving skills . I am interested in a full-time career position, with an organization that emphasizes high ethical and professional standards. My proven ability to maintain the highest level of confidentiality, is a testament to my ethical and professional character. My background is free of derogatory findings. I look forward to the opportunity to serve with your organization.

Skills
  • Proficient in Microsoft Office
  • Ethical and Professional
  • Positive Attitude
  • Interpersonal and Written Communication
  • Extremely Organized
  • Diplomacy Skills
  • Punctual
  • Enjoy Working with Others
  • Public Speaking
  • Strong Problem Solver
  • Skilled in Conflict Resolution
  • Observant
  • Critical Thinking
Work History
02/2020 to 03/2020
Insurance AdvisorAllstate-Adam Pisani Agency – Katy, Texas
  • Completed 40-hour Allstate University. Decided to pursue other interests
07/2019 to 02/2020
Retirement Education SpecialistAmerican International Group Inc. (AIG) – Houtson, TX
  • Educated clients on various financial matters, investment opportunities, products and services based on each clients' individual needs.
  • Cultivated and strengthened relationships with existing clients.
  • Provided information on accounts, insurance plans and diverse funds.
  • Worked with clients (by phone) to ensure understanding of rationale and details of financial strategies.
  • Delivered top-notch service to customers.
08/2012 to 04/2019
Police SergeantLafayette Police Department – Lafayette, LA
  • Daily communication with Chief of Police, Deputy Chief of Police and Mayor's Office (weekly), concerning the direction and goals of the police department and city government.
  • Continued role of secondary Pubic Information Officer, "on-call" status.
  • Directly supervised commissioned and non-commissioned police employees.
  • Shift level investigations of alleged employe misconduct.
  • Attendance at administrative disciplinary hearing for subordinates.
  • Efficiently and effectively managed responsibilities and timelines.
  • Prepared detailed and precise administrative reports.
  • Required review of commissioned officer body cameras and in-vehicle cameras.
  • Provided data comparison for crime trends.
  • Active member of local Community Relations Committee, to promote crime prevention and fostering positive relationships with law enforcement.
06/2008 to 08/2012
Police Officer (School Resource Officer)Lafayette Police Department – Lafayette, LA
  • Protection and safety of students and staff.
  • Physical Risk Assessments.
  • Managed campus lockdowns.
  • Active Shooter Training for officers and school staff.
  • Assigned role of Secondary Public Information Officer, "on-call" status.
  • Attended annual NASRO training.
01/1997 to 06/2008
Police OfficerLafayette Police Department – Lafayette, LA
  • Working relationship with other local and state law enforcement agencies.
  • Policed assigned areas to check homes, businesses and public roads.
  • Talked regularly with citizens to establish rapport and become a familiar presence in the area.
  • Prepared detailed and precise reports.
  • Delivered courtroom testimony to support criminal cases for city and state courts.
  • Supervised crowds at busy events.
04/1994 to 01/1997
Police OfficerAbbeville Police Department – Abbeville, LA
  • Investigated and reported crimes, accidents, offenses and damage to property.
  • Collection of evidence.
  • Prepared detailed and precise reports.
  • Enforced local and state ordinances/laws.
  • Answered calls from citizens and business owners for help in emergencies.
  • Self-initiated calls for service.
Education
2019
Bachelor of Science: Criminal Justice: Homeland Security And Counterterrorism
Southern New Hampshire University - Manchester, NH
  • Graduated with 3.854 GPA
  • Graduated Summa Cum Laude
  • Highlighted Coursework: Ethics and the CJ Leader (CJ 104), Terrorist Techniques (CJ 430), Threat Assessment Fundamentals (CJ 467) Intelligence and Surveillance (CJ 468) and Counterterrorism Techniques (CJ 469)
2014
Associate of Arts: General Studies
South Louisiana Community College - Lafayette, LA
Insurance And Risk ManagementUniversity of Louisiana At Lafayette - Lafayette, LA
Accomplishments
  • Completed twenty-eight hours of Command Leadership hosted by the FBI Law Enforcement Executive Development Association, February 2019.
  • Completed twenty-eight hours of Supervisor Leadership hosted by the FBI Law Enforcement Executive Development Association, December 2018.
  • Obtained Series 6 and 63 Securities Licenses, 2019
  • Property/Casualty and Life/Health State of Texas , 2019.
  • Lafayette Police Department Supervisor of the Month, March 2016.
  • Lafayette Crime Prevention Commission Officer of the Year 2009.
  • City of Lafayette Life Saving Award 1998.
  • City of Abbeville Police Department Police Officer II and Officer of the Year 1996.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Allstate-Adam Pisani Agency
  • American International Group Inc. (AIG)
  • Lafayette Police Department
  • Abbeville Police Department

School Attended

  • Southern New Hampshire University
  • South Louisiana Community College
  • University of Louisiana At Lafayette

Job Titles Held:

  • Insurance Advisor
  • Retirement Education Specialist
  • Police Sergeant
  • Police Officer (School Resource Officer)
  • Police Officer

Degrees

  • Bachelor of Science : Criminal Justice: Homeland Security And Counterterrorism
    Associate of Arts : General Studies
    Insurance And Risk Management

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