Fitness Professional seeking a highly challenging and reputable position in the area of fitness where tremendous energy, organizational and motivational skills will have a valuable application.Highly enthusiastic customer service professional with 10Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. years client interface experience.
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Customer Assistance
Computed Data Reports
Customer Service
Customer Interface
Prevented store losses using awareness, attention to detail and integrity.Organized weekly sales reports for the sales department to track product success.Trained [number] new employees quarterly.Created new processes and systems for increasing customer service satisfaction.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Cross-trained and provided back-up for other customer service representatives when needed.Worked as a team member performing cashier duties, product assistance and cleaning.Ranked as most effective department sales representative in the local region out of [number] representatives.Designed and suggested new display ideas to improve accessibility to merchandise, which increased sales by [number]%.Worked under strict deadlines and responded to service requests and emergency call-outs.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Assisted customers with store and product complaints.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Generated leads for new sales through telephone and email contact with customers.
auditing, closing, conflict resolution, designing, employee relations, inspection, meetings, personnel, policies, sales, phoneCash handlingProfessional and friendlyMulti-taskingStrong public speakerCareful and active listener
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