restaurant busser resume example with 3+ years of experience
Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Professional Summary
Hardworking server,busser, and host with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Skills
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Work History
Restaurant Busser, 10/2019 - 12/2020
Marriott International – Basking Ridge, NJ
Marriott International – Basking Ridge, NJ
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Provided exceptional service to high volume of daily customers.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Developed strong and lasting resident relationships.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Completed opening and closing checklists to facilitate smooth restaurant operations., Cleared, cleaned and sanitized booth and chair cushions and tables.
- Swept, mopped and removed debris from dining room floors.
- Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
- Transported filled bus tubs to kitchen dishwashing area.
- Cleared tables to maintain a high turnover rate and minimize wait times.
- Restocked condiments and drink station supplies to maintain customer satisfaction
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Reset tables by wiping down surfaces, replacing condiments and arranging silverware and other items for expected guests.
- Worked with front-of-house management to promote consistent work flows, keeping the restaurant running smoothly during busy periods.
Host, 10/2019 - 12/2020
Marriott Vacations Worldwide – Galloway, NJ
Marriott Vacations Worldwide – Galloway, NJ
- Greeted guests and gathered information to seat groups or place on the waitlist.
- Answered telephone to provide dining information and take party reservations.
- Accommodated guests with children and special needs to promote a comfortable dining experience.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Notified server after seating parties in section to facilitate prompt service.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
- Set up and decorated menu marketing boards with current meal and drink specials.
- Supported serving staff, food runners and bussers to keep thedining room presentable and ready for guests.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Tracked seated guests and available seating using aseating system.
Restaurant Busser, 05/2017 - 10/2020
Marriott International – Berwyn, PA
Marriott International – Berwyn, PA
- Cleared, cleaned and sanitized booth and chair cushions and tables.
- Maintained table settings by removing courses as completed and replenishing utensils.
- Swept, mopped and removed debris from dining room floors.
- Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
- Transported filled bus tubs to kitchen dishwashing area.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Reset tables by wiping down surfaces, replacing condiments, and arranging silverware and other items for expected guests.
- Answered questions from guests and retrieved desired items to maximize satisfaction.
- Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms
- Provided respectful and courteous bussing services while operating within active dining rooms
Education
Associate of Arts: Music business Expected in
Elgin Community College - Elgin, IL
Elgin Community College - Elgin, IL
Dean's List Honoree 2017, 2018
- Continuing education in music
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Resume Overview
School Attended
- Elgin Community College
Job Titles Held:
- Restaurant Busser
- Host
- Restaurant Busser
Degrees
- Associate of Arts
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