Restaurant Busser Resume Example Ponte Winery

RESTAURANT BUSSER

Professional Summary

Enthusiastic and driven busser with 3 years of experience. Prepared to offer knowledge and abilities to boost team success and enhance customer satisfaction by providing efficient dining support. Maintain clean tables and floors, keep supplies stocked and quickly deliver requested items. Talented hostess dedicated to maintaining strong customer loyalty with top-notch service. Organize and stock workstations to stay ready for any demand. Trained in food safety, allergy protocols and special dietary limitations. Organized cashier experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor. Hardworking Consultant gifted at turning prospects into clients by delivering exceptional presentations. Engaging and personable with expertise managing key milestones and delivering exemplary customer service. Outstanding motivator possessing first-rate intercommunication skills to work at all levels of organization.

Skills

Food running
Stocking and replenishing
Communication skills
Ordering procedures
Beverage preparation
Table clearing
Menu memorization
Table layout
Customer service
Organization
Team management
Communications
First Aid/CPR
Team building
Supervision
Regulatory Compliance
Problem resolution
Dining room cleanliness

Refunds and exchanges
Customer assistance
Cash register operations
Stocking and Replenishing
ID Verification
Receipt and refund issuance
Multi-tasking ability
Sales expertise
Money handling
Written and verbal communication
Basic math skills
Product and service knowledge
Sales and Marketing
Leadership
Time management
Customer oversight
Strategic Planning

Education

Sacopee Valley High SchoolCity, StateHigh School Diploma

Continuing education at Spa Tech Insitue to become an LMT (licsened massage therapist)

Spa Tech Institute - WestbrookCity, StateExpected in 07/2020Massage Therapy

Work History

Ponte Winery- Restaurant Busser
Temecula , CA06/2018 - Current

Greeted customers and answered any questions.
Ensured exceptional guest experiences through attentive service.
Provided attentive service and proactively assessed guest needs.
Monitored dining room inventory and replenished as necessary.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Assisted customers with carry-out service.
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Assisted cashiers with processing customer payments and documenting orders.
Assisted wait staff with timely food delivery and guest requests.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Maintained excellent attendance record, consistently arriving to work on time.

Truteam- Cashier, Cook
Brecksville , OH06/2017 - 08/2020

Counted cash in register drawer at beginning and end of shift.
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Ordered and received products and supplies to stock kitchen areas.
Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Prepared and expedited food orders to support waitstaff and other team members.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Maintained composure and work quality while under stress.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.

Fs Food Group- Sales Consultant
Huntersville , NC08/2019 - 10/2019

Managed revenue models, process flows, operations support and customer engagement strategies.
Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
Checked client organization and agreements with company priorities through automating content management systems.
Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
Drove new business by acquiring new clients and expanding new and existing relationships.
Assessed client needs to determine and suggest relevant product solutions in alignment with client budgets and schedules.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Responded to telephone and in-person requests for information.
Created detailed sales presentations to communicate product features and market data.
Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Maximized customer retention by resolving issues quickly.
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Authored detailed work plans to meet business priorities and deadlines.

Phat Boys- Hostess
City , STATE05/2019 - 06/2019

Assisted managers with quickly resolving service- and food-related issues.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Assigned patrons to tables suitable for needs and restaurant section rotation.

Resume Overview

School Attended

Sacopee Valley High School
Spa Tech Institute - Westbrook

Job Titles Held:

Restaurant Busser
Cashier, Cook
Sales Consultant
Hostess

Degrees

High School Diploma
Massage Therapy

Restaurant Busser Resume Example

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