residential commercial cleaner resume example with 18+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Personable and self-motivated team player Hardworking and passionate with strong organizational skills eager to secure entry-level position in any environment. Ready to help team achieve company goals.
Focused Professional service providing consistent and high-quality cleaning services with outstanding results. Trustworthy and accommodating customer service professional. Dedicated to exceptional performance and quality standards.
Ambitious, career-focused job seeker, anxious to obtain a position to help launch career while achieving company goals.
Skills
Communication and Interpersonal Skills
Positive Team Player
Strong Work Ethic
Multitasking and Prioritization
Conscientious and Detail-Oriented
Willingness to Learn
Work History
Residential/Commercial Cleaner, 04/2014 to Current Above Standard Pro Cleaning – City, STATE,
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Delivered quality customer service to address urgent needs and cleaning requests.
Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
Disposed of trash and recyclables each day to avoid waste buildup.
Categorized laundry received by clients based on fabric type.
Restocked room supplies such as facial tissues for personal touch with every job.
Organized and used industrial cleaning products following strict safety procedures.
Adhered to company policies for appearance, thoroughness and facility security.
Maintained clean, neat and professional entrances.
Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
Performed inventory management to keep storage areas and carts well-stocked.
Refilled soap dispensers and air fresheners in bathrooms.
Handled equipment, chemicals and materials properly and with caution.
Cleaned building floors by sweeping, mopping and scrubbing floors.
Stripped and refinished hard surface floors to maintain quality condition and appearance.
Wiped down conference tables and reception desks to remove smears and fingerprints on surfaces.
Moved around heavy equipment and furniture for storage or rearranging.
Tribal Librarian, 08/2010 to 09/2014 Shingle Springs Band Of Miwok Indians – City, STATE,
Researched, planned and set up attractive and informative library exhibits.
Drove expansion of library collections and programs in response to student and faculty needs and special requests.
Located requested books on shelves and in library database and fetched items for patrons.
Set schedules for student workers and monitored activities.
Gathered and utilized diverse technologies for modern and more effective education.
Instructed students on research techniques and use of online resources.
Completed electronic research using databases such as Westlaw, LexisNexis and Bloomberg.
Stayed abreast of latest trends and strategies in field by reading trade publications and attending conferences.
Increased library's collection by 100% over 4 years.
Assisted library patrons with resolving computer problems.
Offered online research classes to students, faculty and staff.
Managed reserve desk collection of reference materials.
Repaired or replaced damaged items to maintain continuity of service.
Revamped and regularly updated library website using decimal dewey systems, resource mate, alexandria, library management systems.
Trained staff, students and faculty on use of library technology.
Copied controlled reference materials and collected fees.
Provided extensive instruction for students, patrons and staff in use of print and electronic materials.
Lead Waitress, Bartender, Manager, 01/2000 to 03/2007 Tortilla Flats Mexican Restaurant – City, STATE,
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Propelled continuous improvements and strategically capitalized on current market trends.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Managed cash and bar revenue during special promotions or sporting events.
Oversaw daily operations of service team, delegated tasks, and trained new staff.
Orchestrated numerous private parties, business meetings and formal engagements.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Increased bar revenue through development and marketing of featured cocktails.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Noted special patron requests and followed up with kitchen to confirm delivery.
Kept register accurate through correct billing, payment processing and cash management practices.
Trained 18+ new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
Cross-trained existing employees to maximize team agility and performance.
Set up bar for operation, obtained cash bank and stocked service bar.
Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
Accomplished multiple tasks within established timeframes.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Kept bar presentable and well-stocked to meet all customer needs.
Onboarded new employees with training and new hire documentation.
Maximized performance by monitoring daily activities and mentoring team members.
Consulted with managers to organize special events and promotions.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Completed regular bar inventories and daily requisition sheets and increased sales and profits.
Applied customer feedback to develop process improvements and support long-term business needs.
Explained menu items and suggested appropriate options for food allergy concerns.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Operated efficiently in high-volume setting to prepare and serve more than 30 drinks per hour.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Generated higher ticket averages by training employees on suggestive up-selling techniques.
Education
High School Diploma: , Expected in 06/2002 to Independence High School - Diamond Springs, CA, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.