Provide excellent customer service. Proficient with Microsoft Office Suite applications. Ability to prioritize work and balance multiple
projects to meet deadlines. Excellent verbal and written communication skills. Pays close attention to details with emphasis on
accuracy and quality control.
to assist others in solving work problems
I have an ability to
work independently as well as in and in a team
Excellent communication skills
Accurate and detailed
Microsoft Office Proficiency
Strong Problem Solver
Professional phone etiquette
Works well under pressure
Reprographics specialist, 01/2010 to Current Williams Lea – New York, NY Intake client request and questions, in-person, phone, and/or E-Mail.
Set-up/create presentations using Microsoft Office applications.
Prioritize and monitor workflow production via job tracking tool Symphony.
Perform copying, printing and scanning of documents from various sources; finishing documents with spiral/wire binding, or 3-hole; burning copies of documents onto Cd\'s/DVR\'s, and preform quality checking.
Create new policy files as necessary as well as scan documents for record keeping and retrieval via file tracking software.
Distribute incoming correspondence, including faxes and emails, prepare all outgoing mail including overnight, courier and standard delivery; distribute mail and packages.
Copy/Print Operator, 11/2009 to 03/2010 Custom Staffing – New York, NY
Intake client request/and questions over the phone or by E-Mail.
Complete large numbers of print requests for black/white and color photocopies.
Handle sensitive and/or confidential documents and information
Operate finishing equipment (3-hole drills, bindery, laminating, folder, cutter, etc.).
Prioritize and monitor workflow to meet deadlines.
Prepare completed jobs for shipment or delivery
Finishing Operator, 04/2006 to 09/2009 C2 Media.com – New York, NY
Responsible for completing all finishing services for press and digital printing projects.
Perform bindery functions as noted on work order/job tickets
Prioritize jobs, and when necessary reorganize to meet deadlines
Troubleshoot basic equipment problems, placing service calls when needed.
Quality checks all work product to ensure accuracy and completion of all client specifications.
Associate Degree: Computer Technology, 8/2000 Technical Career Institutes - New York, NY