Proficient in Microsoft Word, Excel, PowerPoint, Access, Publisher, and outlook. Knowledge of sql, and database queries. Cognos, Citrix, Avaya CMS. Call center reporting analysis, IVR. Proficient with XP/Vista/MAC ops. Foundations of accounting, marketing, and finance. Mathematical analysis, time management, attention to detail, multitasking, reporting, able to meet deadlines, Able to work on own initiative or as part of a team and can deal with administrative duties competently.
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