rental technician resume example

(Seasonal position for the past six consecutive Winter seasons)

• Greet guests at beginning of rental process, assess their rental needs, fulfill their rental needs, and direct them to their next location.
• Respond quickly to guest inquiries and answer questions.
• Manage multiple tasks in a fast-paced environment.
• Receive in-depth training on providing best guest service possible.
• Provide assistance to guests requiring help by demonstrating proper equipment usage.
• Assist large number of guests per day in a high volume ski rental shop.
• Implement COVID-19 safety guidelines.

• Managed master calendar and scheduled appointments for 14 providers based on optimal patient loads and clinician availability.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Enhanced office productivity by handling a high volume of callers per day in call room.
• Organized paperwork, such as charts and reports for office and patient needs.
• Maintained current and accurate medical records for over 100 patients.
• Completed skilled administrative work to support all office staff and operational requirements.
• Carried out front office duties utilizing data entry skills in framework of medical database.
• Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience.
• Verified insurance benefits or eligibility and documented in EMR system (Epic).
• Assisted patients in signing up for patient portal.
• Complied with and enforced HIPAA guidelines and regulations.

• Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
• Managed incoming calls and directed to appropriate personnel.
• Executed administrative duties to facilitate unit tasks and meet team goals.
• Provided information for patient admissions and discharges to foster timely processing.
• Implemented EMR system, Epic, for digitizing and organizing over 25 medical records.
• Enhanced unit productivity by handling 25+ callers and patients per day.
• Organized paperwork such as physical charts and reports for unit and patient needs.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Monitored unit supply levels and notified management of ordering needs.
• Communicated with Nursing Manager and Clinical Coordinator to facilitate efficient operation of Ortho, Neuro, Trauma (Med-Surg/Telemetry) unit.

• Maintained a clean, safe and well-organized client environment.
• Supervised daily activities and provided assistance when needed.
• Ensured safety and well-being of each client in alignment with care plan.
• Assisted disabled clients in any way necessary to facilitate independence and well-being.
• Worked to improve and enhance client lives through effective and compassionate care.
• Administered medication as directed by physician.
• Assisted clients with mobility needs, moving to and from beds, organizing wheelchairs and preparing assistive devices.
• Gathered dietary information, assisted with feeding and monitored intake to help clients achieve nutritional objectives and support wellness goals.
• Promoted good oral and personal hygiene by aiding clients with grooming, bathing, teeth brushing and any other hygiene needs.
• Tasked with overseeing and maintaining patients' rooms and living areas.
• Cared for an average of three clients per day in home, delivering high-quality, efficient support to meet all needs.
• Participated in recreational activities, including going to the local park and community events with clients each month to boost mood, improve overall memory and provide light entertainment.
• Completed entries in log books, MAR and care plans to document and accurately report patient progress.