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Rental Support Resume Example

Resume Score: 80%

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KJ
RENTAL SUPPORT
Summary

I'm one of the most reliable people there is, that's what separates me from most people, I will not miss a day unless I absolutely have too. I'm also a good team person and get along with everyone. You don't have to work about me being a distraction. I will come in from day 1 and work my tail off for this company!

Accomplished [Job Title] with [Number] years of experience delivering superior rental service assistance and customer care. Successfully introduced customers to rental options and drove sales. Upbeat professional dedicated to answering questions and resolving problems.

Hands-on Counter Clerk adept at engaging customers and providing exemplary service or product assistance. Reliable and efficient in management of retail transactions. Prepared to bring [Skill] and [Area of expertise] to rewarding new [Job Title] opportunity.

Upbeat individual with positive demeanor when responding to customer inquiries and questions. Bilingual Counter Clerk with fluency in [Language]. Known for prioritizing tasks and properly storing delivered goods or inventory to minimize loss.

[Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Skill] and [Skill]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

[Area of study] student with background in [Area of expertise]. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of [Skill] and [Skill].

Skills

I'm very hands on. I'm very good with computers and cellular objects. I'm great with electronics. But I'm also good in the warehouse work which I have a lot of experience.

  • Accuracy and efficiency
  • Product knowledge
  • Merchandise display maintenance
  • Unpacking deliveries
  • Analytical
  • Training & Development
  • Critical thinking
  • Multitasking
  • Organization
  • Flexible
  • Collaboration
  • Customer service
  • Reliable and trustworthy
  • Communication
Experience
Rental Support / St Peters Hardware and Rental - Alton, IL05/2014 - 01/2021
  • Advised on options and used upselling techniques to promote optional extras to customers according to specific needs.
  • Employed sales techniques to boost sales and services.
  • Answered telephones to assist customers and resolve issues.
  • Prepared and submitted reports to supervisor.
  • Prepared sales contracts, researched customer needs and promoted various [Type] products and services.
  • Explained policies and reviewed documentation to obtain signatures.
  • Collected payment by processing credit card transactions.
  • Signed for delivered items, unpacked boxes, posted received products into inventory and restocked items properly.
  • Delivered top quality customer service in professional manner while managing multiple tasks.
  • Recorded accurate customer orders utilizing company computer system.
  • Resolved customer complaints and fostered customer retention and loyalty.
  • Delivered exceptional service by greeting customers, taking orders and filling each accurately.
  • Delivered updated and accurate information in response to guest inquiries.
  • Reviewed daily sales transactions and analyzed for errors.
  • Processed order transactions, including debit and cash operations.
  • Responded effectively to customer questions and inquiries and provided information regarding products.
  • Updated and maintained rental agreement files and documents.
  • Coordinated shuttle services by communicating with drivers.
  • Oversaw maintenance, appearance and performance of company vehicles.
  • Collected and recorded rental payments and late fees for entry into various financial reports related to forecasting, budgeting, expenditure scheduling and bill paying.
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Processed [Product or Service] exchange requests in computer system.
  • Contacted customers and billing parties about overdue rentals and requested expected date of return.
Warehouse Tech / Geodis - Alton, IL01/2012 - 01/2013
  • Inspected product for freight damage and verified cartons, items and packing slip accuracy.
  • Designed warehouse solutions, including [Type] to meet tight deadlines.
  • Oversaw delivery, packaging and shipment accounting for material transitioning from warehouse to showroom or delivery.
  • Performed material handling processes to improve delivery accuracy and productivity.
  • Operated standard warehouse equipment, assisting with loading and unloading of deliveries.
  • Stacked cargo in assigned warehouse locations with pallets and cargo boards, loading and unloading goods and supplies.
  • Operated office equipment and technology, including [Type], [Type] and [Type].
  • Designed organization system for [Type] items in warehouse, streamlining package storing procedures to decrease downtime.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Kept detailed records of [Type] stock inventory in [Software], diligently managing order availability and record accuracy.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Continuously moved and unpacked over [Number] pounds of [Type] packages, maintaining efficiency and accuracy for long shifts.
Cellular Salesman / Cheetah Wireless - Godfrey, IL08/2009 - 12/2012
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
  • Educated customers on product features and technical details to highlight benefits.
  • Calculated total costs for service delivery including production, delivery and installation to provide customer with accurate quote.
  • Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
  • Generated more than [Number] leads per week and pursued appointment opportunities to convert prospects into new customers.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Identified and capitalized on key business growth opportunities.
  • Contacted new and existing customers to discuss how specific products could meet needs.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Championed contact management system launch to achieve 100% client organization.
  • Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance by [Number]%.
  • Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
  • Worked with [Type] and [Type] teams to assess, update and optimize delivery dates for customers.
  • Kept up-to-date with regional market and [Type] industry trends to optimize marketing and sales plans.
  • Achieved sales goals, increasing revenue by [Number]% for top accounts in [Timeframe] and expanding personal sales portfolio by [Number] new accounts.
  • Generated [Number]+ leads per month and worked to convert customers with [Number]% success rate.
  • Improved profitability, developing pipeline utilizing multiple marketing channels and sales strategies.
  • Created sales and revenue-generating opportunities in new markets to improve bottom line.
  • Achieved or surpassed sales quotas by as much as [Number]%.
  • Cold-called over [Number] prospective customers daily with [Number]% success rate.
  • Leveraged trends in customer marketplaces to shape value-added solutions and approaches.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Established and serviced [Number] accounts in assigned territory.
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Created and implemented store displays, promoting sales and growth.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Pursued over [Number] new accounts in [Timeframe] through lead generation, cold calling and advertising referrals.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Exceeded monthly sales goals by [Number]% through successful [Task].
  • Developed customized sales techniques to successfully sell and upsell [Type] and [Type] services to new and existing clients.
  • Increased YOY revenue by $[Number] since [Timeframe], representing [Number]% yearly increase.
  • Monitored customer order process and addressed customer issues.
  • Maximized efficiency and time management by effectively planning and organizing client routes within territory.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Received [Type] award in [Year] for delivering exemplary service while driving strategic business initiatives.
  • Converted [Number]% of clients into repeat customers, driving [Number]% increase in market share.
  • Generated average of $[Number] in sales while securing [Number]% goal attainment performance ratio.
Education and Training
Alton High School - Alton, Illinois05/2010High School Diploma
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • St Peters Hardware and Rental
  • Geodis
  • Cheetah Wireless

School Attended

  • Alton High School

Job Titles Held:

  • Rental Support
  • Warehouse Tech
  • Cellular Salesman

Degrees

  • Alton High School - Alton, Illinois 05/2010 High School Diploma

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