Experienced Security Supervisor with over 16 years of experience in Security Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Develop implement location strategies to maximize profitability , revenue management opportunities including sales of optional services, revenue per unit, etc
Ensure high level of customer service is maintained at or above the area goals Coach all staff and empower staff to engage in problem resolution and customer relations
Continue to increase the market penetration of the branch and increase revenue
Develop, communicate, monitor location, individual objectives, consumer knowledge of brands, services, ensuring that they are in line with overall corporate objectives
Maintained constructive client, plus vendor relationships
Monitored and reported suspicious activities to local authorities.
Proficient in MS Office
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