Rental Manager/Receptionist Resume Example
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RENTAL MANAGER/RECEPTIONIST
Summary
Motivated professional considered talented leader and driven problem solver. Brings 10 years of experience in various roles. Offers outstanding attention to detail and team coordination.
Skills
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Experience
Greater Baltimore Medical Center | Owings Mills , MDRental Manager/Receptionist 11/2015 - Current
- Prepared and submitted reports to supervisor.
- Contacted customers and billing parties about overdue rentals and requested expected date of return.
- Answered telephones to assist customers and resolve issues.
- Explained policies and reviewed documentation to obtain signatures.
- Collected payment by processing credit card transactions.
- Updated and maintained rental agreement files and documents.
- Oversaw maintenance, appearance and performance of company vehicles.
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Supervised and coordinated work of cleaning crews and rental technicians to optimize productivity and enhance results.
Hudson's Bay Company | Saint Louis , MOReceptionist07/2015 - 11/2015
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Provided clerical support to all team members to improve office efficiency and enhance productivity.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Took accurate messages for staff and management to facilitate open and speedy communication.
- Entered data in medical software to keep records of patient information.
- Scheduled/cancelled/rescheduled optical appointments for patients.
Green & Green Lawyers | City , STATEReceptionist/Assistant Secretary10/2011 - 07/2015
- Provided clerical support to all team members to improve office efficiency and enhance productivity.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Took accurate messages for staff and management to facilitate open and speedy communication.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Sorted incoming mail and directed to correct personnel each day.
- Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Answered telephones and directed calls to appropriate staff members.
- Created professional memoranda, letters and legal documents copy for secretary's, meeting expected deadlines for distribution.
- Entered data in Microsoft Office software to keep records of legal client information.
- Developed reports and documents by taking dictation and transcribing meeting notes.
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Hip-Stirs Coffee House | City , STATEBarista09/2007 - 10/2011
- Addressed and resolved customer concerns to maintain brand loyalty.
- Merchandised display cases and diligently promoted prepared foods to drive business revenue.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Listened to customer desires and needs to recommend optimal products.
- Prepared more than 30 drinks per shift with high accuracy and consistently strong customer satisfaction.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Memorized official and off-menu preparations to serve all customer beverage desires.
- Greeted over 30 customers daily, answered questions and recommended drinks and pastries.
- Maintained calm demeanor during high-volume periods and special events.
- Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
- Managed morning rush of over 30 customers daily with efficient, levelheaded customer service.
Education and Training
Tri-County North High School | City, StateHigh School Diploma05/2011
Wright State University | City, StateSome College (No Degree) in Nursing
Sinclair Community College | CitySome College (No Degree) in Nursing
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Excellent work! Many factors go into creating a strong resume and this sample resume has checked all the boxes. Great job!
Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Tri-County North High School
- Wright State University
- Sinclair Community College
Job Titles Held:
- Rental Manager/Receptionist
- Receptionist
- Receptionist/Assistant Secretary
- Barista
Degrees
- High School Diploma
Some College (No Degree) in Nursing
Some College (No Degree) in Nursing
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