LiveCareer-Resume

rental coordinator lead resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Personable Rental Sales Agent with 22 years of experience providing excellent customer service to individuals and businesses. Professionally represented company, handling all requests professionally and efficiently.

Outgoing Rental Coordinator Lead with 22 years increasing revenue for rental company. Brought in new customers and retained current customers through excellent customer service and networking skills. Developed and implemented contracts to streamline processes.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Rental Coordinator with over 22 years of experience in construction equipment. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Maintaining Clean Work Areas
  • Event Promotion
  • Special Assignments
  • Rental Management
  • Closing Procedures
  • Organizational Sys
  • Can operate, and move heavy equipment
  • Can teach customers correct operation and safety procedures
  • Excellent communication skills
Work History
Rental Coordinator Lead, 04/2010 to 08/2022
Livingston InternationalFremont, CA,
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
  • Implemented rental asset processes and cleanliness standards.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Handled day-to-day customer contact via phones, faxes and emails.
  • Provided primary customer support to internal and external customers.
  • Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
  • Opened and closed rental agreements, and creating accurate invoices
  • Performed manual inspections of all equipment leaving and returning.
  • Coordinated transportation with customer needs
  • Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
  • Entered rental payment and late fee data into [Software] for forecasting, budgeting, expenditure management and bill paying.
  • Maintained physical inventory of equipment and attachments
  • Helped in all aspects of the warehouse operations.
  • Received parts stock into inventory
  • Assigned bin locations to parts
  • Pulled parts for parts orders
  • Helped with parts ordering
  • Looked up parts and helped customers
  • Created parts invoices
  • Safely operate forklift
Service Coordinator , 01/2003 to 01/2009
Louisiana Machinery CompanyBossier City, LA,
  • Opened and closed service work orders with accuracy.
  • Filed warranty claims, with successful payment of claims.
  • Communicated with customers, coordinating their service needs with the service manager
  • Submitted timecards for payroll
  • Coordinated with vendors for delivery of supplies and uniforms
  • Maintained alpha numeric filing system
  • Ordered all office supplies
  • Maintained accurate records and full compliance with government regulations and agency guidelines.
Rental Coordinator, 01/1998 to 01/2003
Warrior Of ArkansasCity, STATE,
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
  • Executed sales and marketing initiatives to increase revenue for company.
  • Implemented rental asset processes and cleanliness standards.
  • Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
  • Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs and upgrades.
  • Coordinated with sales teams and clients to manage inventory, adjust orders and handle logistics.
  • Complied with governmental and other regulatory agencies by following policies and documenting transactions.
  • Entered rental payment and late fee data into [Software] for forecasting, budgeting, expenditure management and bill paying.
Education
High School Diploma: , Expected in 05/1980 to Lufkin High School - Lufkin, TX
GPA:
Certifications
  • forklift certified
  • Genie manlift and scissorlift certified to train others
  • Genie telehandler certified
  • CAT rental courses complete and certified


,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Lufkin High School

Job Titles Held:

  • Rental Coordinator Lead
  • Service Coordinator
  • Rental Coordinator

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: