Rental Clerk Resume Example Ace Hardware

RENTAL CLERK

Professional Summary

Dynamic Accounting major searching for intern experience and future opportunities. I am a highly motivated student-athlete looking for an opportunity to learn accounting in a business world from top to bottom.

Skills

Relationship-Building
Guest inquiries
Cash register systems
Cash Handling
Receipt and refund issuance
Customer Service

Teamwork
Work Ethic
Communication Skills
Prioritizing/Organization
Optimistic/Empathetic
Logical reasoning
Self Motivated

Education

Young Harris CollegeCity, StateExpected in 05/2021Bachelor of Science: Accounting

Morehead State UniversityCity, StateNo Degree: Biomedical Sciences Then Changed To Accounting

Work History

Ace Hardware- Rental Clerk
Port Charlotte , FL04/2020 - 08/2020

Reviewed incoming paperwork for completeness and accuracy, maintaining organized and accessible rental records.
Evaluated customer satisfaction with products and services upon return of rental, taking action to remedy complaints when necessary.
Explained available rental options, rates and full rental terms thoroughly to facilitate customer satisfaction.
Received returned items, evaluating products for overall condition and readiness for next use before storing in designated areas.
Located rentals and accessory equipment, explaining proper use and maintenance prior to placing products in customers' care.
Greeted customers at rental counter and initiated communication to determine service needs.
Implemented rental asset processes, including cleanliness standards.
Generated leads for [Type] rentals through targeted marketing.
Customized homes in accordance with luxury and quality standards, continuously surpassing guest expectations.
Updated company database with new property listings or added amenities.
Communicated with international guests in [Language] and [Language], translating property features and amenities and closing over $[Amount] rental sales annually.
Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs and upgrades.
Partnered with outside sales to identify critical accounts with growth opportunities.
Resolved customer disputes to maintain positive relationships and increase customer base.
Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
Entered rental payment and late fee data into [Software] for forecasting, budgeting, expenditure management and bill paying.
Coordinated with sales teams and clients to manage inventory, adjust orders and handle logistics.
Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
Managed key accounts to include all customers within [Type] market segment.
Forged productive partnerships with community leaders and business owners, increasing referral rates by [Number]% annually.
Grew business by [Number]% over [Timeframe] by implementing targeted marketing.
Completed detailed assessments, effectively implementing comprehensive home consultation process.
Complied with governmental and other regulatory agencies by following policies and documenting transactions.
Placed sales calls [Timeframe] and handled sales for incoming customer calls.
Executed sales and marketing initiatives to increase revenue for company.

Target- Guest Advocate
City , STATE11/2019 - 01/2020

Onboarded and monitored program participants and guided each through entry-level stages.
Reached out to individuals eligible for services to solicit applications and offer assistance.
Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
Created professional and error-free business correspondence to communicate with prospective and currently enrolled participants.
Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members.
Assisted interested parties in navigating admissions procedures and dealing with eligibility issues.
Collaborated on program operations with [Job title], including offering feedback from participants and improvement recommendations.
Helped social workers build, coordinate and lead programs supporting individuals with [Type] and [Type] concerns.
Detailed program operations and participant activities with comprehensive recordkeeping.
Spoke with [Type] and [Type] groups to expand community engagement and program outreach.
Worked with clients to improve life choices and maximize benefits of programs.
Managed required paperwork to help individuals sign up for [Type] services.
Identified service gaps and located needed resources for individuals, including housing, work placement and other support.
Educated potential participants on available services and processes to engage in program.
Completed physical and digital reporting on [Type] activities.
Conducted pre-screening activities to help determine eligibility for [Type].
Delivered friendly service for needs like [Type]s and [Type]s, providing expert support in every interaction.
Maintained positive relationships with service providers and [Job title]s relevant to [Type] program operations.
Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Improved clients' coping with routine life activities such as food budgeting and rental payments.
Supported individuals with legal, physical or mental health concerns in dealing with routine needs and complex problems such as [Type].
Compiled socioeconomic data for specific program eligibility determinations and large-scale research purposes.
Coordinated referrals and direct support for [Type] clients.
Oversaw day-to-day activities of residents in [Type] facility.

Perfect Game- Gatekeeper & Merchandise Sales
City , STATE05/2019 - 08/2019

Provided clerical support to [Number] company employees by copying, faxing and filing documents.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Aggregated and prepared documentation and reports for office meetings, distribution and filing.
Operated multi-line telephone system to independently handle over [Number] calls each day.
Received and routed business correspondence to correct departments and staff members.
Kept records in [Software] to maintain [Type] data by entering and updating information.
Scheduled office meetings and client appointments for team of [Number] professional [Job title]s.
Collected [Product or Service] payments from clients and updated account balances.
Assisted over [Number] customers via phone each [Timeframe].
Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Collected, sorted, distributed and sent mail and packages.
Wrote professional business documents, such as [Type] and [Type].
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Orchestrated more than [Number] timely shipments between offices and customers.
Resolved customer problems and complaints by [Action].
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Sorted, received and distributed mail correspondence between departments and personnel.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Organized and scheduled office meetings as well as client appointments for team of [Number] professionals, effectively accommodating hectic agendas.
Balanced [Job title] availability, customer schedules and maximum load levels when scheduling appointments.
Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Routed incoming mail and messages to relevant personnel without delay.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
Planned and booked travel accommodations for staff and visitors, including vouchers, agendas and transportation.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Set [Type] appointments for [Job title] employees.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Kept reception area clean and neat to give visitors positive first impression.
Answered inquiries and resolved or escalated issues to management personnel for problem resolution.

Pritchett's Batters Box- Pitching Instructor
City , STATE05/2018 - 07/2018

Evaluated tapes of competition matches to assess strategies and plan counter approaches.
Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
Established clear benchmarks for performance and monitored individual and team progress.
Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
Promoted stretching, mobility work and proper form to help athletes safely build strength through diverse training methods.
Increased player strength, agility and game skills through successful practices.
Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Developed game plans and adjusted to meet various game situations.
Introduced games and drills, which helped students to better develop skill levels.
Proved successful working within tight deadlines and fast-paced atmosphere.
Managed team of [number] employees, overseeing hiring, training, and professional growth of employees.
Completed [task] to ensure compliance with relevant [type] regulations.
Used coordination and planning skills to achieve results according to schedule.
Carried out day-day-day duties accurately and efficiently.
Eliminated downtime and maximized revenue by providing top project quality control.
Successfully maintain clean, valid driver's license and access to reliable transportation.
Developed and maintained courteous and effective working relationships.
Worked closely with [job title] to maintain optimum levels of communication to effectively and efficiently complete projects.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Maintained excellent attendance record, consistently arriving to work on time.

Volunteer Experiences

Volunteer with Young Harris and Morehead State college's softball team

Resume Overview

School Attended

Young Harris College
Morehead State University

Job Titles Held:

Rental Clerk
Guest Advocate
Gatekeeper & Merchandise Sales
Pitching Instructor

Degrees

Bachelor of Science : Accounting
No Degree : Biomedical Sciences Then Changed To Accounting

Rental Clerk Resume Example

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