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Rental Clerk Resume Example

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Sara
King
Professional Summary
Dynamic Accounting major searching for intern experience and future opportunities. I am a highly motivated student-athlete looking for an opportunity to learn accounting in a business world from top to bottom.
Skills



  • Relationship-Building
  • Guest inquiries
  • Cash register systems
  • Cash Handling
  • Receipt and refund issuance
  • Customer Service
  • Teamwork
  • Work Ethic
  • Communication Skills
  • Prioritizing/Organization
  • Optimistic/Empathetic
  • Logical reasoning
  • Self Motivated
Education
Young Harris CollegeYoung Harris, GAExpected in 05/2021Bachelor of Science: Accounting
Morehead State UniversityMorehead, KYNo Degree: Biomedical Sciences Then Changed To Accounting
Work History
Port Royale Marina- Rental Clerk
Cumming, GA04/2020 - 08/2020
  • Reviewed incoming paperwork for completeness and accuracy, maintaining organized and accessible rental records.
  • Evaluated customer satisfaction with products and services upon return of rental, taking action to remedy complaints when necessary.
  • Explained available rental options, rates and full rental terms thoroughly to facilitate customer satisfaction.
  • Received returned items, evaluating products for overall condition and readiness for next use before storing in designated areas.
  • Located rentals and accessory equipment, explaining proper use and maintenance prior to placing products in customers' care.
  • Greeted customers at rental counter and initiated communication to determine service needs.
  • Implemented rental asset processes, including cleanliness standards.
  • Generated leads for [Type] rentals through targeted marketing.
  • Customized homes in accordance with luxury and quality standards, continuously surpassing guest expectations.
  • Updated company database with new property listings or added amenities.
  • Communicated with international guests in [Language] and [Language], translating property features and amenities and closing over $[Amount] rental sales annually.
  • Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs and upgrades.
  • Partnered with outside sales to identify critical accounts with growth opportunities.
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
  • Entered rental payment and late fee data into [Software] for forecasting, budgeting, expenditure management and bill paying.
  • Coordinated with sales teams and clients to manage inventory, adjust orders and handle logistics.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
  • Managed key accounts to include all customers within [Type] market segment.
  • Forged productive partnerships with community leaders and business owners, increasing referral rates by [Number]% annually.
  • Grew business by [Number]% over [Timeframe] by implementing targeted marketing.
  • Completed detailed assessments, effectively implementing comprehensive home consultation process.
  • Complied with governmental and other regulatory agencies by following policies and documenting transactions.
  • Placed sales calls [Timeframe] and handled sales for incoming customer calls.
  • Executed sales and marketing initiatives to increase revenue for company.
Target- Guest Advocate
Cumming, GA11/2019 - 01/2020
  • Onboarded and monitored program participants and guided each through entry-level stages.
  • Reached out to individuals eligible for services to solicit applications and offer assistance.
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Created professional and error-free business correspondence to communicate with prospective and currently enrolled participants.
  • Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members.
  • Assisted interested parties in navigating admissions procedures and dealing with eligibility issues.
  • Collaborated on program operations with [Job title], including offering feedback from participants and improvement recommendations.
  • Helped social workers build, coordinate and lead programs supporting individuals with [Type] and [Type] concerns.
  • Detailed program operations and participant activities with comprehensive recordkeeping.
  • Spoke with [Type] and [Type] groups to expand community engagement and program outreach.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Managed required paperwork to help individuals sign up for [Type] services.
  • Identified service gaps and located needed resources for individuals, including housing, work placement and other support.
  • Educated potential participants on available services and processes to engage in program.
  • Completed physical and digital reporting on [Type] activities.
  • Conducted pre-screening activities to help determine eligibility for [Type].
  • Delivered friendly service for needs like [Type]s and [Type]s, providing expert support in every interaction.
  • Maintained positive relationships with service providers and [Job title]s relevant to [Type] program operations.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Improved clients' coping with routine life activities such as food budgeting and rental payments.
  • Supported individuals with legal, physical or mental health concerns in dealing with routine needs and complex problems such as [Type].
  • Compiled socioeconomic data for specific program eligibility determinations and large-scale research purposes.
  • Coordinated referrals and direct support for [Type] clients.
  • Oversaw day-to-day activities of residents in [Type] facility.
Perfect Game- Gatekeeper & Merchandise Sales
Cumming, GA05/2019 - 08/2019
  • Provided clerical support to [Number] company employees by copying, faxing and filing documents.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Operated multi-line telephone system to independently handle over [Number] calls each day.
  • Received and routed business correspondence to correct departments and staff members.
  • Kept records in [Software] to maintain [Type] data by entering and updating information.
  • Scheduled office meetings and client appointments for team of [Number] professional [Job title]s.
  • Collected [Product or Service] payments from clients and updated account balances.
  • Assisted over [Number] customers via phone each [Timeframe].
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Collected, sorted, distributed and sent mail and packages.
  • Wrote professional business documents, such as [Type] and [Type].
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Orchestrated more than [Number] timely shipments between offices and customers.
  • Resolved customer problems and complaints by [Action].
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Organized and scheduled office meetings as well as client appointments for team of [Number] professionals, effectively accommodating hectic agendas.
  • Balanced [Job title] availability, customer schedules and maximum load levels when scheduling appointments.
  • Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
  • Planned and booked travel accommodations for staff and visitors, including vouchers, agendas and transportation.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Set [Type] appointments for [Job title] employees.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
Pritchett's Batters Box- Pitching Instructor
Dawsonville, GA05/2018 - 07/2018
  • Evaluated tapes of competition matches to assess strategies and plan counter approaches.
  • Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
  • Promoted stretching, mobility work and proper form to help athletes safely build strength through diverse training methods.
  • Increased player strength, agility and game skills through successful practices.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Developed game plans and adjusted to meet various game situations.
  • Introduced games and drills, which helped students to better develop skill levels.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Managed team of [number] employees, overseeing hiring, training, and professional growth of employees.
  • Completed [task] to ensure compliance with relevant [type] regulations.
  • Used coordination and planning skills to achieve results according to schedule.
  • Carried out day-day-day duties accurately and efficiently.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Developed and maintained courteous and effective working relationships.
  • Worked closely with [job title] to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained excellent attendance record, consistently arriving to work on time.
Volunteer Experiences

Volunteer with Young Harris and Morehead State college's softball team

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Resume Overview

Companies Worked For:

  • Port Royale Marina
  • Target
  • Perfect Game
  • Pritchett's Batters Box

School Attended

  • Young Harris College
  • Morehead State University

Job Titles Held:

  • Rental Clerk
  • Guest Advocate
  • Gatekeeper & Merchandise Sales
  • Pitching Instructor

Degrees

  • Bachelor of Science : Accounting
    No Degree : Biomedical Sciences Then Changed To Accounting

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