Business Analysis/Finance graduate aiming to utilize strong prioritization skills and analytical ability to achieve goals of a company. Ability to communicate effectively and great at solving problem. Excellent time management and a proactive self starter. Proficient in basic skills of Microsoft office suite including MS Access, MS Excel, MS Word, etc. Excellent verbal, written and presentation skills with the ability to effectively interact with others at all levels. Goal is to get into the field of Analyst.
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Manages account receivable, keep branch location operational smoothly along with six agents locations. Manage Hike-Net (system delegated to assigning units (trucks) for Hikers (drivers) to carry out. Keep preventive maintenance on all units (100 trucks) current. Maintain daily yard check, foster existing customers satisfaction in fast-paced and dynamic workspace. Created and maintain information in Rental-Net (system used to set up rental or lease contracts.
Daily task:
Checked in with dispatch on future appointments and update with current locations. Generated consistent referrals (about 8-12 daily) and repeat business by providing friendly and fast services. Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions. Updated personal logs (9) and business tracking documents accurately and according to schedule requirements. Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs. Interacted with 20 plus customers daily and pleasantly to meet needs and drive satisfaction.
Provided service and sales to walk-in customers. Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office documents filing and organizing, managed quality assurance program including on site evaluations, internal audits and customer surveys. Provided onsite training, input customer data into system, updating information regularly with changes to buying habits. Created communication strategies to meet client objectives. Identified appropriate solutions to minimize issues and quickly solve problems. Processed payments and returned receipts, cash, coin and payment cards to customers and vendors. Delivered exceptional level of service to each customer by listening to concerns and answering 50 questions daily. Monitored multiple databases to keep track of all company inventory.
Some relevant courses taken: Spreadsheet Modeling Analyst, Simulation Modeling Analyst, Investment, International Financial Management, Management Science, Principal of Accounting, Intermediate Accounting, Managerial Accounting
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