Rental Assistant resume example with 1+ years of experience
Jessica Claire
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Hardworking Detailer focused on giving outstanding attention to every vehicle and customer. Offering 1.5 years of comprehensive experience in cleaning and refurbishing new and used automobiles in the Omaha area. Exceptionally skilled in waxing and buffing and cleaning Leather and Fabric upholstery and surfaces. Self-directed individual comfortable multitasking in challenging situations and meeting all deadlines.
Skills
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Experience
Rental Assistant, 04/2021 - 09/2021
Michels Corporation – Minneapolis, MN,
Michels Corporation – Minneapolis, MN,
- Answered telephones to assist customers and resolve issues.
- Oversaw maintenance, appearance and performance of company vehicles.
- Collected payment by processing credit card transactions.
- Updated and maintained rental agreement files and documents.
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Collected and recorded rental payments and late fees for entry into various financial reports related to forecasting, budgeting, expenditure scheduling and bill paying.
- Coordinated shuttle services by communicating with drivers.
- Advised on options and used upselling techniques to promote optional extras to customers according to specific needs.
- Prepared sales contracts, researched customer needs and promoted various Van products and services.
- Delivered exceptional service by greeting customers, taking orders and filling each accurately.
- Recorded accurate customer orders utilizing company computer system.
- Responded effectively to customer questions and inquiries and provided information regarding products.
- Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
- Delivered top quality customer service in professional manner while managing multiple tasks.
- Resolved customer complaints and fostered customer retention and loyalty.
Detailer, 12/2019 - 04/2021
The Cook & Boardman Group, Llc – Seminole, FL,
The Cook & Boardman Group, Llc – Seminole, FL,
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Cleaned cars both externally and internally by hand or by use of automated equipment.
- Applied wax to auto body and wiped and buffed surfaces with cloth or buffing machines to prevent oxidation.
- Inspected vehicles thoroughly to recommend changing of auto parts, painting and other necessary services.
- Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
- Inspected vehicles prior to service and immediately afterwards to make sure there was no damage.
- Washed various vehicles each day for Subaru, Volkswagen, and Audi dealerships.
- Vacuumed car interiors to remove any dirt and debris.
- Provided on-site detailing services to clientele at worksite locations.
- Waxed exterior of vehicles and removed it with soft cloth, buffing to brilliant shine.
- Verified proper stickers and plates were attached to vehicle to establish status of vehicle.
- Identified issues affecting safety and brought up to shift supervisor for resolution.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color to promote visually appealing environment.
- Inspected parts, equipment and vehicles for cleanliness, damage and compliance with applicable standards and regulations.
- Scrubbed, scraped and sprayed machine parts, equipment and vehicles using scrapers, brushes, cloths, cleaners, disinfectants, vacuums and hoses.
- Recognized by management for providing exceptional customer service.
- Improved operations by working with team members and customers to find workable solutions.
Cashier, 08/2019 - 10/2019
Sprouts Farmers Market – Sarasota, FL,
Sprouts Farmers Market – Sarasota, FL,
- Helped customers find specific products, answered questions and offered product advice.
- Assisted with purchases, locating items and signing up for rewards programs.
- Operated cash register, collected payments and provided accurate change.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Assisted customers with account updates, new service additions and promotional offers.
- Resolved issues with cash registers, card scanners and printers.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Properly verified customer identification for alcohol or tobacco purchases.
- Trained new team members in cash register operation, stock procedures and customer service.
- Welcomed customers, offering assistance to help find necessary store items.
- Assisted Team leaders with completing end-of-day counts and securing funds to prevent loss or theft.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Monitored sales events, added new merchandise and rang up purchases.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Inspected items for damage and obtained replacements for customers.
- Resolved issues regarding customer complaints and escalated worsening concerns to team leaders for remediation.
- Trained new employees in cashiering procedures, offering assistance in resolving cash register issues.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Education and Training
High School Diploma: , Expected in 05/2021
Bennington Secondary School - Bennington, NE
Bennington Secondary School - Bennington, NE
- 3.3 GPA
Bachelor of Science: Construction Management, Expected in 06/2024
University of Nebraska - Lincoln - Lincoln, NE
University of Nebraska - Lincoln - Lincoln, NE
Bachelor of Science: Construction Management, Expected in 06/2024
University of Nebraska At Omaha - Omaha, NE
University of Nebraska At Omaha - Omaha, NE
- Maverick Recipient
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Resume Overview
School Attended
- Bennington Secondary School
- University of Nebraska - Lincoln
- University of Nebraska At Omaha
Job Titles Held:
- Rental Assistant
- Detailer
- Cashier
Degrees
- High School Diploma
- Bachelor of Science
- Bachelor of Science
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