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Rental Agent Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Establish a strong relationship with the company to develop a continuous personal and professionale development of my knowledge and new experiences. Also, apply my abilities and skills my labors to serve the company and the client with a high excellence and quality.

Skills

Fully Biillingual (English - Spanish)

ADP

CSG

Blue Bird

Proficient in Microsoft Word,

Power Point and Outlook

Teamwork oriented with strong

leadership and organizational

skills

Education and Training
Escuela Superior Benito Cerezo Vazquez Aguadilla, PR Expected in 05/2001 High School Diploma : - GPA :
Experience
U-Haul - Rental Agent
Milwaukee, WI, 12/2019 - 10/2020
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Updated and maintained rental agreement files and documents.
  • Answered telephones to assist customers and resolve issues.
  • Collected payment by processing credit card transactions.
  • Explained policies and reviewed documentation to obtain signatures.
  • Contacted customers and billing parties about overdue rentals and requested expected date of return.
  • Oversaw maintenance, appearance and performance of company vehicles.
  • Coordinated shuttle services by communicating with drivers.
  • Processed order transactions, including debit and cash operations.
  • Delivered exceptional service by greeting customers, taking orders and filling each accurately.
  • Drafted contracts, explained terms to customers and acquired signatures.
Altec - Material Handler
Fort Wayne, IN, 07/2018 - 07/2019
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Organized warehouse inventory according to warehouse plan.
  • Loaded completed orders on pallets according to delivery numbers.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Attached documents such as PO receipts, packing slips and bill of lading to outbound shipments.
Western States Cat - Service Advisor
Fruitland, ID, 09/2012 - 09/2017
  • Participate in Nissan competitions and bring the dealer prize as first place.
  • Handled customer complaints and ensured high customer satisfaction standards.
  • Promoted the service facilities to increase repeat business.
  • Leading a team of technicians to perform quality maintenance and repairs in a timely fashion.
  • Greeted customers, scheduled service appointments and received vehicle information.
  • Handled telephone inquiries regarding appointments and work in process.
  • Documented and scoped actions taken to resolve issues after service calls.
  • Built long-term relationships with clients through effective selling and dynamic response.
  • Produced repair and installation orders and updated master schedule with assignments.
U-Haul - Rental Agent
Pompano Beach, FL, 06/2010 - 08/2012
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Updated and maintained rental agreement files and documents.
  • Answered telephones to assist customers and resolve issues.
  • Collected payment by processing credit card transactions.
  • Explained policies and reviewed documentation to obtain signatures.
  • Contacted customers and billing parties about overdue rentals and requested expected date of return.
  • Oversaw maintenance, appearance and performance of company vehicles.
  • Coordinated shuttle services by communicating with drivers.
  • Processed order transactions, including debit and cash operations.
  • Delivered exceptional service by greeting customers, taking orders and filling each accurately.
  • Drafted contracts, explained terms to customers and acquired signatures.
New York Community Bancorp, Inc. - Call Center Customer Service Representative
Sunrise, FL, 05/2006 - 05/2010
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assessed customer account information to determine current issues and potential solutions.

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

77Average

Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Escuela Superior Benito Cerezo Vazquez
Job Titles Held:
  • Rental Agent
  • Material Handler
  • Service Advisor
  • Rental Agent
  • Call Center Customer Service Representative
Degrees
  • High School Diploma