LiveCareer-Resume

rental agent resume example with 9 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Establish a strong relationship with the company to develop a continuous personal and professionale development of my knowledge and new experiences. Also, apply my abilities and skills my labors to serve the company and the client with a high excellence and quality.

Skills

Fully Biillingual (English - Spanish)

ADP

CSG

Blue Bird

Proficient in Microsoft Word,

Power Point and Outlook

Teamwork oriented with strong

leadership and organizational

skills

Experience
Rental Agent, 12/2019 - 10/2020
U-Haul Milwaukee, WI,
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Updated and maintained rental agreement files and documents.
  • Answered telephones to assist customers and resolve issues.
  • Collected payment by processing credit card transactions.
  • Explained policies and reviewed documentation to obtain signatures.
  • Contacted customers and billing parties about overdue rentals and requested expected date of return.
  • Oversaw maintenance, appearance and performance of company vehicles.
  • Coordinated shuttle services by communicating with drivers.
  • Processed order transactions, including debit and cash operations.
  • Delivered exceptional service by greeting customers, taking orders and filling each accurately.
  • Drafted contracts, explained terms to customers and acquired signatures.
Material Handler, 07/2018 - 07/2019
Altec Fort Wayne, IN,
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Organized warehouse inventory according to warehouse plan.
  • Loaded completed orders on pallets according to delivery numbers.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Attached documents such as PO receipts, packing slips and bill of lading to outbound shipments.
Service Advisor, 09/2012 - 09/2017
Western States Cat Fruitland, ID,
  • Participate in Nissan competitions and bring the dealer prize as first place.
  • Handled customer complaints and ensured high customer satisfaction standards.
  • Promoted the service facilities to increase repeat business.
  • Leading a team of technicians to perform quality maintenance and repairs in a timely fashion.
  • Greeted customers, scheduled service appointments and received vehicle information.
  • Handled telephone inquiries regarding appointments and work in process.
  • Documented and scoped actions taken to resolve issues after service calls.
  • Built long-term relationships with clients through effective selling and dynamic response.
  • Produced repair and installation orders and updated master schedule with assignments.
Rental Agent, 06/2010 - 08/2012
U-Haul Pompano Beach, FL,
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Updated and maintained rental agreement files and documents.
  • Answered telephones to assist customers and resolve issues.
  • Collected payment by processing credit card transactions.
  • Explained policies and reviewed documentation to obtain signatures.
  • Contacted customers and billing parties about overdue rentals and requested expected date of return.
  • Oversaw maintenance, appearance and performance of company vehicles.
  • Coordinated shuttle services by communicating with drivers.
  • Processed order transactions, including debit and cash operations.
  • Delivered exceptional service by greeting customers, taking orders and filling each accurately.
  • Drafted contracts, explained terms to customers and acquired signatures.
Call Center Customer Service Representative, 05/2006 - 05/2010
New York Community Bancorp, Inc. Sunrise, FL,
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assessed customer account information to determine current issues and potential solutions.
Education and Training
High School Diploma: , Expected in 05/2001
-
Escuela Superior Benito Cerezo Vazquez - Aguadilla, PR
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Escuela Superior Benito Cerezo Vazquez

Job Titles Held:

  • Rental Agent
  • Material Handler
  • Service Advisor
  • Rental Agent
  • Call Center Customer Service Representative

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: