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Remote Mortgage Underwriter III Resume Example

Resume Score: 60%

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REMOTE MORTGAGE UNDERWRITER III
Career Focus

Detail-oriented mortgage underwriter with nine years of high quality loan production in fast paced, high pressure environments. Recognized as having excellent written/oral communication and organization skills.

Summary of Skills
  • Manual and AUS underwriting
  • Fannie Mae (FNMA) Desktop Underwriter (DU)
  • Customer Service
  • Mortgage Insurance (MI)
  • Freddie Mac (FHLMC) Loan Prospector (LP)
  • FHA Trained
  • Microsoft Office (Word, Excel, Power Point, etc.)
  • Project Management
Accomplishments

Achieved top 5% in the Western Region based on quality and productivity for 11 consecutive months

Completed 100% of loans submitted within 24hrs for nine consecutive months

Expanded branch loans funded by 25% and funding ratio by 10% within 6 months

Underwrote 80 new and 200 resubmission loan applications per month for five consecutive years


Professional Experience
Remote Mortgage Underwriter III11/2011 to 12/2013Citibank

Underwrote conventional, jumbo, portfolio, Agency, USDA and streamline purchase money and refinance mortgage loan applications analyzing complex personal and business income and asset documentation, cash flow analysis, and qualitative and quantitative collateral review.

  • Earned quality and production bonus in each of my 19 months with lending authority.
  • One of 8 underwriters chosen to exclusively underwrite all purchase, refinance and streamline loans which require Mortgage Insurance (MI).
  • Employee of the month 7/2012
Senior Mortgage Underwriter07/2009 to 11/2011JP Morgan Chase Bank

Underwrote a daily average of 4.5 new and 18 total conventional, jumbo, portfolio and streamline purchase money and refinance mortgage loan applications up to $2.5 million based on income stability, credit worthiness and collateral acceptability ensuring conformity to Agency and Chase portfolio guidelines.

  • Achieved top 5% in the Western Region based on quality and productivity for 11 consecutive months.
  • Earned production and quality bonus 18 out of 21 months of eligibility.
  • Completed 100% of loans submitted within 24hrs from 1/11 - 8/11.
Lending Education Consultant04/2008 to 06/2009Arizona Federal Credit Union

Developed and trained Consumer, Indirect, Mortgage, Equity and Workout Loan Underwriters to make profitable yet sound lending decisions; assisted the Chief Financial Officer, Senior Director of Consumer Lending, Senior Director of Mortgages/Equity and Director of Loan Services in all Lending Segment projects; and created content for and led weekly Lending Segment meetings

  • Led the following projects: 1) Developed, implemented and trained enterprise-wide Loan Officer and Loan Underwriter Certification courses for all incoming and existing Lending employees; 2) Selected, implemented and trained new lending software; 3) Created, developed and managed the Income Underwriting Team calculating income for all loan applications, including pay stubs, W2s, tax returns and profit and loss statements.
Credit Manager02/2005 to 12/2007HSBC, dba Solstice Capital

Underwrote a daily average of 25 conventional, jumbo, sub-prime and Alt A purchase money and refinance mortgage loan applications daily up to $1 million based on income stability, credit worthiness and property conformity maximizing benefit to borrowers and company profitability

  • Expanded branch loans funded by 25% and funding ratio by 10% within 6 months
  • Acting Branch Manager 7/07 – 12/07 and Assistant Branch Manager 3/06 – 6/07
Customer Relations Team Lead12/2003 to 12/2004Starbucks Coffee Company

Resolved 125+ consumer incidents weekly, mitigating loss, while enthusiastically satisfying customers

  • Achieved a 2.95 out of 3.0 for yearly quality average
  • Managed escalated phone calls and issues for staff of 30
  • Earned Legendary Service Award for consistently exceeding customer expectations
  • Partnered with Risk Management weekly on more complex and costly customer incidents
Certified Teaching English as a Foreign Language (TEFL) Corporate Trainer01/2003 to 11/2003Institute of LanguagesPrague, Czech Republic

Developed and delivered 10 individualized business and industry-specific curricula for beginner to advanced level English language students

  • Created and administered 10 end of course exams
  • Achieved 100% advancement of all students one skill level
  • Hired by multinational banks, government officials and international lawyers
Corporate Customer Care Team Lead08/2001 to 12/2002T-Mobile USA
  • Eliminated technical and operational issues improving mobile phone account efficiency as primary contact for seven national corporate clients.
  • Peak Achievement quality award: scores above 95% for ten consecutive months.
  • Led new hiring mentoring classes, on-phone training and call feedback.
Education
B.A: Political ScienceJune 2000Western Washington UniversityBellingham, WA
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Resume Overview

Companies Worked For:

  • Citibank
  • JP Morgan Chase Bank
  • Arizona Federal Credit Union
  • HSBC, dba Solstice Capital
  • Starbucks Coffee Company
  • Institute of Languages
  • T-Mobile USA

School Attended

  • Western Washington University

Job Titles Held:

  • Remote Mortgage Underwriter III
  • Senior Mortgage Underwriter
  • Lending Education Consultant
  • Credit Manager
  • Customer Relations Team Lead
  • Certified Teaching English as a Foreign Language (TEFL) Corporate Trainer
  • Corporate Customer Care Team Lead

Degrees

  • B.A : Political Science June 2000

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