remote appointment scheduling specialist resume example with 6+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- :
A highly resourceful, flexible, innovative, and enthusiastic licensed esthetician. Possessing considerable experience of managing and running a successful esthetics business out of a salon suite. Having an impressive track record of gaining and keeping new clientele, managing inventory, setting appointments, as well as exceptional organizational and multi tasking skills. Keen to find a new position within an ambitious company where I will be able to continue to increase my skills and gain more knowledge. Proven track record of improving efficiency and profitability. Able to work independently and collaborate with various authors and contributors effectively. Very experienced and knowledgeable and am sensitive to the needs of customers, employees, and suppliers. Analytical, dedicated worker with years of experience providing leadership and direction to employees, teams, and departments.
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Marriott International – Hauppauge, NY,
- Answered phone calls and answered questions from potential customers.
- Acted as first point of contact and set appointments for prospective clients.
- Handled complaints and questions, and re-directed calls to other team members.
- Assisted office team by making phone calls, copies and appointments.
- Scheduled and confirmed appointments and meetings for senior management team.
- Addressed client inquiries and updated database information.
- Established and maintained client rapport by utilizing quality customer service.
- Balanced employee availability, customer schedules and maximum load levels when scheduling appointments..
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Made phone calls daily to establish first contact with potential customers and set meetings with salespeople.
- Scheduled consultations for potential customers.
- Promoted increased sales through outgoing calls demonstrating excellent product knowledge.
Truelieve – Davenport, FL,
- Sterilized equipment for patient treatments.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Fostered friendly, warm and exceptional customer experience.
- Analyzed skin condition and made appropriate product recommendations.
- Recommended retail products for at-home use.
- Advised clients on proper home-care regimens.
- Carried out product inventory checks, charting and consultations.
- Educated patients on treatment options.
- Stocked treatment rooms with proper supplies.
- Performed waxing, body wrap application and gentle exfoliation to improve overall skin condition.
- Informed guests of appropriate products available to increase retail sales.
- Welcomed clients arriving for appointments.
- Discussed procedures and treatment options with clients.
- Performed consultations for patients before scheduling treatments.
- Provided clients with knowledge of all cosmetic services being provided.
- Performed special anti-oxidant, acne and microdermabrasion facial services.
- Performed over 30 facials, chemical peels and waxing procedures per week.
- Handled busy schedules and stayed on top of key deadlines.
BusinessNameUSA – City, STATE,
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Organized, sorted and checked input data against original documents.
- Located and corrected data entry errors and reported to management.
- Added documents to file records and created new records to support filing needs.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Verified accuracy of data before transcribing.
- Verified data files prior to entry to maintain high data accuracy.
- Obtained scanned records and uploaded into database.
- Identified data entry errors and reported to necessary departments.
- Received incoming calls and handled data requests from internal stakeholders.
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Resume Overview
School Attended
- G Skin And Beauty Institute
- Connections Academy
Job Titles Held:
- Remote Appointment Scheduling Specialist
- Esthetician
- Data Entry Clerk
Degrees
- Esthetician’s License
- Diploma
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