Rehabilitation Assistant Resume Example

Answered numerous calls per week to assist with customer questions and concerns.

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Identified operational and performance issues and worked with managers to resolve concerns.
• Served as liaison between certain departments to implement new improvement plans and changes.
• Motivated and encouraged team members to communicate more openly and constructively with each other.
• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Resolved interpersonal conflicts by listening, finding common ground and building relationships.
• Provided IT and software trouble-shooting support to rest of the organization.
• Exceeded customer satisfaction by finding creative solutions to problems.

Used mobility and assistive devices equipment to transport patients.

• Lifted, turned, positioned and transported patients to and from beds, chairs, baths and toilets.
• Transported patients to and from appointments and social activities.
• Assisted patients with catheter care as well as bowel and bladder function needs.
• Aided with care planning and transition from skilled rehabilitation services to restorative care.
• Supported patients with feeding to maintain nourishment.
• Monitored patients for presence of pressure areas, skin tears and skin breakdown to prevent bedsores.
• Applied braces, splints, bandages and prosthetic appliances.
• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
• Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
• Managed and maintained patient rooms, shared-living areas and nursing stations.
• Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
• Engaged with patient family and friends to provide courteous, efficient visit experience.
• Exhibited compassionate care and communication regarding issues surrounding death and dying.
• Responded to patient alarms and needs-assessment requests to identify course of treatment.
• Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
• Documented information in patient charts and communicated status updates to interdisciplinary care team.
• Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.