registration technician resume example with 2+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- :
Dependable office assistant with good supply management, record-keeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking. Meticulous psychology student skilled at using different computer software to create exceptional communications, presentations and spreadsheets meeting diverse administrative needs. Dedicated to maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.
• Account management | • Spreadsheet management |
Johnson Brothers – Summersville, WV,
- Reviewed daily reservations and confirmed bookings.
- Welcomed as many as 150+ patients daily, directing to appropriate departments within facility and coordinating assistance with transportation as needed.
- Assisted other Registration Clerks with front desk duties, answering questions and accurately using reservation system.
- Performed data entry to maintain and organize records of member and program information
- Greeted guests and visitors and managed 60 daily reservation requests.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Processed medical records requests, assuring release only to appropriate parties proper authorization.
- Operated standard office software applications to compile data and prepare information and correspondence.
Indiana State University – Terre Haute, IN,
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Achieved and consistently exceeded revenue quota through product and service promotion.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Answered average of 45 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
- Processed over 20 debit and credit card and electronic check payments per 8 hour shift using Vector systems.
- Engaged in continuous learning and development opportunities to promote continued performance improvement.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Drama Kids International Inc – City, STATE,
- Distributed learning materials such as worksheets, textbooks and supplemental activities.
- Oversaw groups of up to 20 students at school and off-site locations, maintaining optimal safety and security.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
- Created lesson materials, visuals and digital presentations to supplement lesson plans.
- Took attendance, graded assignments and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
C3 Family Youth Services – City, STATE,
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Organized all new hire, security and temporary paperwork.
- Efficiently coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
- Worked with upper management to complete complex projects on tight budgets within specific time-lines.
- Assisted with event planning, including associated travel and logistical arrangements.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Entered data using Excel , following procedures to keep information private.
- Took more than 35 incoming calls per day, provided information and routed callers to correct personnel.
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Resume Overview
School Attended
- Saint Augustine's University
- Guildford Technical Community College
- James B. Dudley High School
Job Titles Held:
- Registration Technician
- Customer Service Representative
- Student Teacher Assistant
- Office Assistant Intern
Degrees
- BBA
- Associate of Applied Science
- High School Diploma
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