Committed professional with experience as Registration Clerk. Smart and focused employee offering outstanding problem solving and task prioritization abilities. Considered valuable asset and willing to take on new responsibilities. Well-rounded professional gifted with client rapport and strong data entry skills. An innovative and enthusiastic Registration Clerk with expertise working closely with people of all personalities. Focused Registration Clerk promoting more than 10 years of experience working within PDF's organizations. Offering aptitude for data entry and oversight and proficiency in use of word ,excel. Friendly and dependable professional seeking position with reputable organization. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
Records maintenance
Interpersonal and written communication
Patient scheduling
Payment processing
Registration documents
Client rapport
Records management
HIPAA procedures
Demographics information
Office organization
Excel spreadsheets
Business writing
Report writing
AS/400
Billing and coding
AR/AP
Experience
Registration Specialist, 09/2015 to 02/2021 St. Elizabeth Healthcare – Covington, KY,
Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
Explained forms and documents to patients, guardians and family members, distributing copies as needed and confirming comprehension.
Registered patients for outpatient procedures and emergency services.
Scanned PDF's documents, including insurance cards to include in patient charts.
Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
Maintained HIPAA compliance and integrity of hospital policies and procedures.
Adhered to HIPAA guidelines and maintained integrity of hospital policies and procedures.
Contacted insurance carriers to verify coverage, copays and deductible information for patients.
Verified patient information
Greeted visitors and ascertained purpose of visit, issuing needed credentials and directing to appropriate staff or department.
Worked with nurses and other clinic staff to process patients and direct to appropriate departments.
Administrative Assistant, 12/2014 to 11/2018 Johnson Brothers – Riverhead, NY,
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Maintained inventory in supply closet to prevent shortages.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Directed customer communication to appropriate department personnel.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
Arranged travel and hotel accommodations for international and domestic business meetings and trips.
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
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