Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Committed professional with experience as Registration Clerk. Smart and focused employee offering outstanding problem solving and task prioritization abilities. Considered valuable asset and willing to take on new responsibilities. Well-rounded professional gifted with client rapport and strong data entry skills. An innovative and enthusiastic Registration Clerk with expertise working closely with people of all personalities. Focused Registration Clerk promoting more than 10 years of experience working within PDF's organizations. Offering aptitude for data entry and oversight and proficiency in use of word ,excel. Friendly and dependable professional seeking position with reputable organization. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

  • Records maintenance
  • Interpersonal and written communication
  • Patient scheduling
  • Payment processing
  • Registration documents
  • Client rapport
  • Records management
  • HIPAA procedures
  • Demographics information
  • Office organization
  • Excel spreadsheets
  • Business writing
  • Report writing
  • AS/400
  • Billing and coding
  • AR/AP
Registration Specialist, 09/2015 to 02/2021
St. Elizabeth HealthcareCovington, KY,
  • Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
  • Explained forms and documents to patients, guardians and family members, distributing copies as needed and confirming comprehension.
  • Registered patients for outpatient procedures and emergency services.
  • Scanned PDF's documents, including insurance cards to include in patient charts.
  • Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
  • Maintained HIPAA compliance and integrity of hospital policies and procedures.
  • Adhered to HIPAA guidelines and maintained integrity of hospital policies and procedures.
  • Contacted insurance carriers to verify coverage, copays and deductible information for patients.
  • Verified patient information
  • Greeted visitors and ascertained purpose of visit, issuing needed credentials and directing to appropriate staff or department.
  • Worked with nurses and other clinic staff to process patients and direct to appropriate departments.
Administrative Assistant, 12/2014 to 11/2018
Johnson BrothersRiverhead, NY,
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Maintained inventory in supply closet to prevent shortages.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Directed customer communication to appropriate department personnel.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
  • Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Receptionist, 12/2008 to 12/2014
Burr & Forman LlpAtlanta, GA,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
Supervisor, 02/2002 to 07/2007
Cushman & WakefieldBeverly, MA,
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Coached and mentored 200 staff members through constructive feedback to develop long-term career goals.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Conducted employee evaluations and reviews.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
Education and Training
High School Diploma: , Expected in 05/1999
Gateway Institution Technology - Saint Louis Missouri,
  • 4.0 GPA
  • National Honor Society
  • Major in Health Care
  • Academic Scholarship
  • Community Service Scholarship
  • Debate Team
  • Girl Scout
  • Ranked in Top 4% of class
  • Dean's List Honoree 1997-1999
Associate of Science: , Expected in
Forest Park Community College - 5600 Oakland Ave ,
Bachelor of Science: , Expected in
Brown Mackie College - 1663 Fenton Mo ,

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School Attended

  • Gateway Institution Technology
  • Forest Park Community College
  • Brown Mackie College

Job Titles Held:

  • Registration Specialist
  • Administrative Assistant
  • Receptionist
  • Supervisor


  • High School Diploma
  • Associate of Science
  • Bachelor of Science

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