Talented Customer Service and Sales Associate, skilled at balancing customer needs and company demands. Effectively builds loyal and long-term relationships with customers by creating positive shopping experiences while providing high-quality customer care and achieving all individual sales goals by paying attention-to-detail and displaying superb communication skills.
Interviewed patients to obtain legitimate demographic and financial information to ensure detailed and accurate data entry during registration while providing exceptional customer service.
Toured prospective tenants to promote and provide neighborhood information with the goal of persuading the prospects to establish residency in the Rancho Vizcaya Community. Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Performed daily office duties, such as, but not limited to, reviewing and processing credit applications and background checks to determine leasing eligibility, checking and responding to email, answering multiple phone lines, collecting and processing rent payments, and generating and filing work orders.
As a makeup artist: provided consultations and performed professional makeup applications on clients and customers. Worked under time constraints and stressful situations such as weddings and photo shoots. As a sales associate: provided the best knowledge and customer service to ensure daily sales goals were achieved. Handled cash debit transactions and deposits while paying attention-to-detail to ensure all drawer counts were accurate. Independently opened and closed the store.
Managed a professional cosmetic line at a department counter. Administered excellent knowledge and customer service. Achieved weekly and monthly sales goals promptly and consistently while providing complimentary consultations and makeup applications. Responsible for floor changes and design. Handled cash flow and deposits. Informed customers about sales and promotions in a friendly and engaging manner.
Performed customized Dermalogica facials, skin analysis, galvanic, high frequency, various waxing (of lip, eyebrows, bikini, legs, etc.) to build clientèle. Provided makeup consultations and makeup applications for events such as weddings and photo shoots. Provided product knowledge and advice to clientèle and associates. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Performed tasks such as answering phones, scheduling appointments and ordering products and supplies. Independently opened and closed the salon.
Answered phones and scheduled appointments for a multi-service spa. Performed light bookkeeping, monitored and ordered products and supplies and did general oversight and cleaning of the spa.
Upon completion of studies at Kohler Academy: worked as part-time receptionist. Answered a heavy call volume for over 80 students in the cosmetology and esthetic's programs. Scheduled appointments and provided knowledge and customer service.
Achieved daily and weekly sales goals while providing exemplary customer service to all prospective customers. Participated in floor changes and design. Handled daily cash and debit transactions.
Worked side by side with the underwriting department for a sub-prime auto finance company. Verified demographics and financial information to approve and finalize loan applications. Kept a professional relationship with auto dealerships all over the country. Extensive use of email and telephone communications.
01/2014-Present Santa Fe Community College Santa Fe, New Mexico
09/2007-02/2008 Kohler Academy Scottsdale, Arizona Certification in Esthetics
Certification in Esthetics
Background in retail sales, marketing and customer service, Interior Design familiarity and knowledge, extensive experience in office organization and administrative activities. Excellent communication and collaborative skills, high expectations and self-confidence, hardworking and ambitious.
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