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Registration Representative Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I am a hardworking, dependable and open minded individual, that has experience in a variety of titles and trades. I believe and have been told that i am selfless team player, take direction well, a quick learner, and always up for a challenge in new experiences. I am very driven, when given the opportunity to prove so. I am also observant and thorough. I enjoyed the work i did at my last employer. And that was working in an outpatient department, in Outpatient Imaging/Leta Chapman Breast Center, in a main and well known hospital. I enjoyed the personable face to face registrations of my patients and building trusting relationships. While having basic knowledge of insurance and explanations of deductibles and collection of co-pays. Even though my first love is being a C.N.A, i have chosen to opt out of that field, permanently, and enjoy the work i do presently.

Skills
  • Inventory control
  • Stockroom procedures
  • Loss prevention
  • Report creation
  • Materials transport
  • Adaptive team player
  • Dependable and reliable
  • Microsoft
  • Supply inventory management
  • Product and service knowledge
  • Patient support and assistance
  • Patient education
  • Cleaning procedures
  • Charting and clinical documentation
  • Correction action planning
  • Rehabilitation techniques
  • Nutrition advisory
  • Rack usage
  • Purchase orders
  • Portioning
  • Budget preparation
  • Attention to detail
  • Client needs assessment
  • Safety and compliance
  • Vendor relations
Experience
Registration Representative, 02/2012 to 01/2020
Baptist Health CareOrlando, FL,
  • Checked insurance benefits, received payments and provided receipts.
  • Gathered, verified and processed patient paperwork.
  • Answered questions about admissions, financial and hospital policies.
  • Gathered personal and insurance information from each patient.
  • Scheduled appointments based on individual patient requirements and facility availability.
  • Checked all contact information from research subjects for accuracy and implemented it into the company's computer system.
  • Communicated clearly and listened attentively throughout the interview process to facilitate the exchange of information.
  • Maintained confidentiality when addressing sensitive information with tact and diplomacy.
  • Interacted sensitively, effectively, and professionally with individuals from diverse cultural, socioeconomic and educational, sexual, gender and religious orientations and backgrounds.
  • Focused and observant of individuals' verbal and non-verbal communication cues such as tone, inflection and body language.
C.N.A., 01/2011 to 02/2012
Skagit Regional HealthArlington, WA,
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Monitored and replenished medical supply inventory, facilitating optimal availability for patient care.
  • Played games, including sit down volleyball, catch and bingo and communicated and assisted with patients on 1 hour time frame basis to boost mood, improve memory and provide light entertainment.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented activities and recorded information in EMR system.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Used mobility devices and lifts and transfer equipment to carefully and transport patients.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Provided personal nursing assistance in pre- and post-operative situations.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Provided nursing assistance to residents in 91-bed nursing care facility.
C.N.A./C.M.A./Restorative/Central Supply Clerk, 05/2002 to 08/2010
Grace Living Center Of BethanyCity, STATE,
  • Packed over 50 pounds of nursing and patient products daily while keeping detailed records of productivity and identifying areas for improvement.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Replenished inventory with focus on addressing customer needs.
  • Received deliveries and processed all incoming shipments by scanning packages and updating orders in exel system.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Reordered stock to replenish inventory without interruption to production
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Considered specific product requirements and accessibility when managing and organizing storage areas.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
Education and Training
High School Diploma: , Expected in 05/1994
Putnam City High School - Oklahoma City, OK
GPA:

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Resume Overview

School Attended
  • Putnam City High School
Job Titles Held:
  • Registration Representative
  • C.N.A.
  • C.N.A./C.M.A./Restorative/Central Supply Clerk
Degrees
  • High School Diploma

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