Hard-working, multi-tasking medical office professional with outstanding telephone, scheduling and documentation skills. Highly organized and meticulous with experience in medical office settings. Competent professional with ability to manage a busy medical office and provide excellent customer service to all patients and motivated to perform beyond expectations.
Attention to detail
Workers\' compensation knowledge
Filing and data archiving
Purposeful lesson planning
Kind and empathetic educator
Strong written and verbal communicator
Positive and encouraging
Positive and encouraging
Instructional best practices
SMART Board aptitude
Georgia Paraprofessional Certificate with Elementary Education endorsement
Registration Clerk/Patient Accounts, 07/1993 to 04/1995 Grady General Hospital – Cairo, GA
Documented patient information obtained from interviews.
Assessed patients and documented their medical histories.
Trained new staff on procedures.
Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
Followed infection control procedures.
Partnered with team of registered nurses to achieve overall well-being of all patients.
Accurately recorded and reported test results according to established procedures.
Financial Aid Office Assistant, 02/1992 to 05/1992 Fort Lauderdale College of Business – Tallahassee, FL
Ordered and distributed office supplies while adhering to a fixed office budget.
Managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Helped distribute employee notices and mail around the office.
Maintained a clean reception area, including lounge and associated areas.
Screened all visitors and directed them to the correct employee or office.
Obtained signatures for financial documents and internal and external invoices.
Processed client rebate reconciliation, reporting and check requests.
Paraprofessional, 10/2000 to Current Decatur County Board of Education – Bainbridge, GA
Instructed up to 25 students individually and in groups.
Set up lesson materials, bulletin board displays and demonstrations.
Adapted teaching methods and materials to meet students' varying needs and interests.
Observed and evaluated students' performance, behavior, social development and physical health.
Encouraged interactive learning by incorporating educational software and the Internet.
Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
Created an enjoyable and interesting learning environment for 340 students each year.
Maintained accurate and complete records for 340 students.
Worked with other teachers and administrators to evaluate and revise elementary school programs.
Pursued professional development continually by attending educational conferences and teacher training workshops.
Fostered team collaboration between students through group projects.
Completed training courses to keep up-to-date with new teaching methods and developments in the field.
Enforced the school's student discipline code to deal with problem situations.
Drafted lesson plans and submitted them for review and feedback in a timely manner.
Preserved the confidentiality of student records and information at all times.
Took part in professional organizations and continuing education courses.
Developed students' computer and technology skills through demonstrations and practice.
Determined student strengths and weaknesses through DIBELS, STAR testing and weekly assessments.
Created a classroom environment in which children could learn respect for themselves and others.
Associate of Applied Science: Office management, 1992 Fort Lauderdale College iness - Tallahassee, FL
Member of Good Samaritan MedicalClub
Coursework in Organizational Behavior, Compensation, Labor Relations and Recruitment
Information Processing Assistant Certificate
Coursework in Business Administration, Communications and Accounting
Continuing education in Medical law & Ethics
Patient Charting Retrieved and re-filed patient charts in proper sequence to maintain organization and up-to-date paperwork information.
File Management Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed.
Named "Employee of the Year" at Potter Street Elementary in 2014-2015 .
Georgia Association of Educators State Secretary & Association Representative