Registration Clerk resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) XXX-1000
Cell:
resumesample@example.com
Professional Summary
Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Skills
Office administration
Scheduling
Insurance Knowledge
Patient Information Verification
File Maintenance
Problem-solving
Time management
Multi-line Telephone Systems
Professional demeanor
Customer and client relations
Patient Assistance
Appointment Setting
Registration Data Intake
Experience with Cerner Software
Client Relationships
Correspondence distribution
Mail handling
Documentation and reporting
Work History
Registration Clerk, 06/2019 to Current Clarion Hospital – Clarion, PA,
Explained form wording to patients to help each understand information required.
Reviewed daily reservations and confirmed bookings.
Operated standard office software applications to compile data and prepare information and correspondence.
Evaluated applications and supporting documentation for completeness, validity and compliance with applicable regulations.
Used Cerner software to manage record database, maintaining information confidentiality in accordance with federal privacy laws
Greeted guests and visitors and managed daily reservation requests.
Maintained inventory and availability for 5 rooms through Cerner.
Performed data entry on Cerner software to maintain and organize records of member and program information.
Recorded costs accurately and explained any additional fees to guests.
Greeted clientele and provided comfortable seating options.
Welcomed patients daily, directing to appropriate departments within facility and coordinating assistance with transportation as needed.
Used Cerner software to record and organize patient data, including insurance and medical information.
Processed cancellations, changes or special requests promptly.
Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
Coordinated efficiently with other staff to process paperwork and direct to appropriate departments.
Coordinated with additional personnel regarding requests or issues.
Conducted interviews with individuals to obtain all required information.
Assisted other Registration Clerks with front desk duties, answering questions and accurately using reservation system.
Alerted supervisor of technical issues involving reservation process.
Worked with customers to provide advice and assistance on regulations and requirements concerning various registration programs.
Clerical, 03/2018 to 10/2019 Genuine Parts Company – Albuquerque, NM,
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Supported team members and customers.
Maintenance Assistant, 01/2019 to 08/2019 Fundamental Administrative Services, Llc – North Las Vegas, NV,
Maintained safety conditions and standards in facility.
Circulated throughout facility weekly to identify light bulbs in need of replacement.
Performed routine preventive maintenance on air circulation, plumbing and electrical building systems.
Organized storage areas and tool rooms to keep areas safe and fully stocked.
Maintained both gas-fired and oil-fired boilers providing environmental heating and hot water to building.
Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems.
Loaded, unloaded and moved material to and from storage and production areas.
Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Tossed all outdoor debris, including yard clippings into receptacles to properly maintain grounds.
Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction.
Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Executed tasks within time and budget constraints.
Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
Removed trash and cleaned areas to keep buildings neat and organized for personnel and visitors.
Followed safety procedures to avoid injuries in field.
Used problem-solving skills to alleviate issues efficiently with minimal supervision and contacted appropriate persons of problems requiring resolution.
Education
Associate of Science: General Studies, Expected in 05/2019 Odessa College - Odessa, GPA:
High School Diploma: , Expected in 05/2019 Rankin High School - Rankin, GPA:
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