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Registration Clerk Resume Example

Resume Score: 80%

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Monica
Egerton
Professional Summary

Demonstrated success in directing and strengthening all aspects of online retail sales and service. Proficient in accounting, inventory coordination and successful promotions to enhance sales. Achievements include increasing sales every month. Background includes expert service delivery and strong customer acquisition results.

Goal-oriented and offering 2 years' experience in field and desiring new growth-oriented position focused on growth of sales. Able to facilitate positive customer communication and resolve problems quickly. Knowledgeable about pricing, marketing and photographing properties.

Experienced in retail with 2 years of experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Multi-talented and consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Dedicated and responsible retail professional with demonstrated skills in processing payments, restocking shelves, and promoting sale items. Proficient in cash handling and stocking merchandise and adept at offering every customer upbeat and knowledgeable support.

Experienced Registration Clerk providing insurance information and excellent quality care for guests. Excellent customer service and interpersonal skills.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Diligent Registration Clerk known for being a capable and patient employee. Poised in even the most trying of circumstances. Pursuing a new role where hard work and dedication will be highly valued.

Compassionate Registration Clerk with exemplary skills in communication and multitasking . Engaging and personable with ability to advocate effectively for patients. Dedicated to delivering fast, effective customer service through advanced communication and technology skills.

Skills
  • Inventory coordination
  • Discount negotiation
  • Client relationship development
  • Employee management
  • Training and development
  • Sales strategies
  • Evaluations
  • Workplace safety
  • Team leadership
  • Picking and packing
  • Product demonstrations
  • Marketing and advertising
  • Interpersonal and written communication
  • Pricing structures
  • Exchanges and refunds
  • Performance monitoring
  • Customer relations
  • Stocking and replenishing
  • Heavy lifting
  • Money handling
  • Stocking
  • Customer-oriented
Education
Saint Cloud High SchoolSaint Cloud, FLHigh School Diploma: Health Services Administration
Professional And Technical High SchoolKissimmee, FLHealth And Medical Sciences

1. Career training in Health Sciences

2. Leadership Skills Course

3. Professional Development Program

Miami Dade CollegeMiami, FL2018Associate of Arts: Health Services Administration
Zenith Career CenterKissimmee, FL2014High School Diploma
  • Graduated 2nd in my high school Class
  • Dean's List 9th grade to 12th grade
  • Majored in Health Sciences
State College of Florida, Manatee-SarasotaBradenton, FL07/2020Bachelors: Health Services Administration
Work History
Orlando Health- Registration Clerk
Saint Cloud , FL02/2020 - Current
  • Explained form wording to patients to help each understand information required.
  • Conducted interviews with individuals to obtain all required information.
  • Performed data entry on pulse, medhost and one sorce to maintain and organize records of member and program information
  • Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
  • Assisted other Registration Clerks with front desk duties, answering questions and accurately using reservation system.
  • Used pulse to record and organize patient data, including insurance and medical information.
Walmart- Customer Service Supervisor
Saint Cloud, FL10/2017 - Current
  • Responded to customer issues and resolved complaints by leveraging expert knowledge
  • Managed all facets of business operations, including financial tracking, inventory coordination and social media marketing
  • Generated more money in monthly sales with successful marketing, sales and customer relations approaches
  • Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts
  • Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Worked with employees and customers to understand requirements and provide exceptional online service
  • Worked with E-Commerce to resolve many problems, improve operations and provide exceptional customer service
Monica's Student Cleaning Service- Maid
Saint Cloud, FL01/2012 - 01/2014
  • Removed bed sheets and towels from rooms and treated linens prior to washing to restore all linens to pristine condition
  • Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness
  • Disposed of trash and recyclable's each day to avoid waste buildup
  • Completed laundry services with special attention to requirements of different items, including hand washing and dry cleaning
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment
  • Engaged with guests in positive and professional manner to promote satisfaction
  • Kept building entryway glass clean and polished for professional presentation
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency
  • Stripped and refinished hard surface floors to maintain quality condition and appearance
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs
  • Engaged positively with residents while cleaning apartments and common areas
  • Established and maintained clean and comfortable environments in many buildings by vacuuming, cleaning windows and dusting
  • Disinfected bathrooms and removed mold from shower stalls and bathtubs
  • Slid beds, sofas and furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
  • Assisted homeowner with laundry duties, including folding, ironing and pressing
Affiliations
  • Member, [Saint Cloud Regional Medical Center], [2017] to Current
  • Member, [Osceola Regional Medical Center], [2018] to Current
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Resume Overview

Companies Worked For:

  • Orlando Health
  • Walmart
  • Monica's Student Cleaning Service

School Attended

  • Saint Cloud High School
  • Professional And Technical High School
  • Miami Dade College
  • Zenith Career Center
  • State College of Florida, Manatee-Sarasota

Job Titles Held:

  • Registration Clerk
  • Customer Service Supervisor
  • Maid

Degrees

  • High School Diploma : Health Services Administration
    Health And Medical Sciences
    Associate of Arts : Health Services Administration
    High School Diploma
    Bachelors : Health Services Administration

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