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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Committed professional with experience as Registration Clerk. Smart and focused employee offering outstanding problem solving and task prioritization abilities. Considered valuable asset and willing to take on new responsibilities.

Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Skills
  • Interpersonal and written communication
  • Office organization
  • Demographics information
  • Payment processing
  • Patient scheduling
  • Knowledgeable in medical information
  • Customer service
  • Multi-line telephone skills
  • Organization and efficiency
  • Efficient and accurate
  • Data entry
  • Meticulous and organized
  • Registration documents
  • HIPAA procedures
  • Records maintenance
Education and Training
Bunkie Magnet High School Bunkie, LA Expected in 03/2011 GED : - GPA :
Louisiana State University At Alexandria Alexandria, LA Expected in : - GPA :
Experience
Harrison County Hospital - Registration Clerk
Corydon, IN, 05/2013 - 02/2020
  • Welcomed patients to facility and assisted with registration sign-in process.
  • Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
  • Adhered to HIPAA guidelines and maintained integrity of hospital policies and procedures.
  • Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
  • Scanned medical documents, including insurance cards to include in patient charts.
  • Clearly explained forms and documents to patients, guardians and family members, distributing copies as needed and confirming comprehension.
  • Contacted insurance carriers to verify coverage, copays and deductible information for patients.
  • Verified patient information, including demographics, income and insurance for input into CPSI system.
  • Registered patients for outpatient procedures and emergency services.
  • Politely and personably welcomed incoming clients and offered seats prior to beginning registration process.
  • Collaborated with nurses and other personnel to process patient paperwork and direct to appropriate departments.
  • Advised patients of monies required to be paid prior to services.
  • Worked with nurses and other clinic staff to process patients and direct to appropriate departments.
  • Greeted visitors and ascertained purpose of visit, issuing any needed credentials and directing to appropriate staff or department.
  • Kept processes moving along smoothly so that wait times were minimized to 10 minutes.
  • Thoroughly explained facility policies, prepared and distributed patient identification bands and arranged for transportation to assigned rooms.
  • Provided customer service support and advice on regulations and requirements regarding various registration programs.
  • Managed patient record database using CPSI, keeping all information confidential in accordance with federal privacy laws
  • Asked various questions from patients to obtain the information necessary for paperwork.
Wildhorse Championship Golf - Juvenile Justice Specialist
Pendleton, OR, 09/2019 - 12/2019

Monitors youth movement and provide youth count as per facility policy.

Makes security checks of buildings, grounds, fences, doors and gates to ensure that the integrity of security is intact; refers problems and/or deficiencies to proper authority.

Follows procedure for searching youth, living quarters, etc. to control contraband.
Maintains security and follows instructions in handling emergency situations such as riots, fire, etc.; must maintain a level of functioning which does not induce panic among youth or employees.

Institutes security measures when escorting youth inside and outside facility.

Responds to order to report to duty during elopement (or other unusual occurrences) and mans duty stations as assigned.

Supervises those youth assigned to his/her area and contributes toward creation of an atmosphere that is conducive to treatment. Assists in keeping records, etc. on all youth in his/her unit.

Assists with all routine clinics, details, and laboratory work for youth (under the guidance of the medical staff).

Accompanies youth to recreational and occupational therapies and all off-site activities to provide security and therapeutic assistance.

Participates and assists clinical treatment team members with groups of youth in therapeutic activities.

Participates as an active member in treatment team meetings, advising others about observations and recommendations.
Maintains adequate records for each youth in their assigned area for unusual happenings, such as side effects from drugs, behavior problems, eating and sleeping problems, suicidal or homicidal attempts or threats, and any elopements or any attempts of elopements.

Creates proper atmosphere on a security treatment unit which includes maintaining a safe and sanitary environment for youth by assisting in the cleaning of the physical surroundings, furnishings, and equipment, and other items in the youth care unit.

Participates in educational programs (either in-house or outside facility) as assigned, to increase knowledge base and job skills (is subject to 24-hour call).

Performs any related duties as assigned.

Dollar General - Cashier
City, STATE, 09/2012 - 05/2013
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Helped customers find specific products, answering questions and offering advice.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed returned items in accordance with store policy.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.

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Resume Overview

School Attended

  • Bunkie Magnet High School
  • Louisiana State University At Alexandria

Job Titles Held:

  • Registration Clerk
  • Juvenile Justice Specialist
  • Cashier

Degrees

  • GED
  • Some College (No Degree)

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