registration clerk resume example with 14+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Focused Registration Clerk promoting more than 4 years of experience working within health organizations. Offering aptitude for data entry and oversight and proficiency in use of Cerner. Promoting terrific customer service, gifted at working with patients and peers. Seeking a new position with an organization in the Registration sector with opportunity for advancement.
Skills
Office organization
Registration documents
Payment processing
HIPAA procedures
Experience
Registration Clerk, 12/2017 - Current Choctaw Nation Of Oklahoma – Talihina, OK,
Welcomed patients to facility and assisted with registration sign-in process.
Responded to incoming department phone calls and directed callers to appropriate team members based on need.
Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
Explained forms and documents to patients, guardians and family members, distributing copies as needed and confirming comprehension.
Registered patients for outpatient procedures and emergency services.
Asked various questions from clients to obtain the information necessary for paperwork.
Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
Maintained HIPAA compliance and integrity of hospital policies and procedures.
Scanned documents, including insurance cards to include in patient charts.
Adhered to HIPAA guidelines and maintained integrity of hospital policies and procedures.
Verified patient information, including demographics, income and insurance for input into Cerner system.
Greeted visitors and ascertained purpose of visit, issuing needed credentials and directing to appropriate staff or department.
Maintained confidentiality of all patient information by adhering to HIPAA procedures.
Provided customer service support and advice on regulations and requirements regarding various registration programs.
Worked with nurses and other clinic staff to process patients and direct to appropriate departments.
Politely and personably welcomed incoming clients and offered seats prior to beginning registration process.
Kept processes moving along smoothly so that wait times were minimized to [Number] minutes.
Collaborated with nurses and other personnel to process patient paperwork and direct to appropriate departments.
Advised patients of monies required to be paid prior to services.
Delivered clear instructions to direct patients to specific areas, including outpatient unit and cardiac care floor.
Thoroughly explained facility policies, prepared and distributed patient identification bands and arranged for transportation to assigned rooms.
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