Objective: To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Goal-oriented student currently completing a Master's degree in Public Health at University of Phoenix. Passionate about promoting and improving public health. Effective at managing administrative needs and providing exceptional service to people of all backgrounds.
Skills
Time management
Problem-solving
Experience with EPIC, Cerner, STAR
Project planning
Client Relationships
Team Leadership
Organization Skills
Multitasking
Critical Thinking
Attention to Detail
Work History
03/2019 to Current
Registration Associate/Super UserCarepoint Health – Bayonne, NJ,
Coordinates and performs insurance verification and determines benefits by contacting insurance provider.
Confirms referring physician has obtained prior authorization.
Centralized scheduler.
Maintains tracking of patients on schedule, ensuring eligibility.
Responds to all inquiries from throughout the system.
Provides ongoing communication to patient/families, and others as needed to resolve insurance.
Coordinates weekly team meetings.
Attends bi-monthly meetings for current updates from training team.
Assisted other Registration Clerks with front desk duties, answering questions and accurately using reservation system.
Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
11/2016 to 11/2018
Registration AssociatePruitthealth – Pilot Mountain, NC,
Provides facility and billing information.
Responsible for patient information intake and ensuring the information is readily available to clinical staff.
Maintain a good rapport with patient to ensure great customer service.
Creating patient accounts for billing purposes.
Verifying patient’s insurance eligibility and collected patient responsibility payments.
Responsible for medical necessity coding for Medicare patients.
Performed various office duties.
Conducted interviews with individuals to obtain all required information.
Evaluated applications and supporting documentation for completeness, validity and compliance with applicable regulations.
04/2009 to 07/2015
Firefighter II/Emergency Medical Technician-IDeKalb County Fire Rescue – City, STATE,
Performed risk reduction, fire suppression, public educations, emergency medical care and equipment maintenance functions and duties.
Maintained excellent patient and community communication.
Performed training sessions to learn properly updated methods, procedures, and techniques.
Performed rescue, extrication work, fire control, and knowledge of water and hydraulics.
Created incident reports on software, along with patient care reports to given hospitals.
Organized shift training.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
Oversaw equipment and vehicle upkeep to maintain emergency readiness.
Responded to confined space incidents, EMS and hazardous material incidents.
Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
Inspected all equipment following each fire call to ascertain effective functionality of hoses, breathing masks and fire tools.
Inspected apparatus, equipment, grounds and stations for proper order and condition on shift basis.
02/2005 to 01/2007
Certified Nurse AssistantAmeriCare Alliance – City, STATE,
Provided transportation to physical therapy and accompany doctor’s appointments.
Responsible for the medical and emotional well-being of patients.
Provided patients and families with emotional support and instructions such as independent living, and preparing nutrient dense meals.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Monitored patients' status and reported any identified abnormalities or changes to nursing personnel.
Kept accurate records of patients' care, condition and progress.
Documented vital signs to inform nurses and physicians of any changes in patient status.
Education
Expected in 06/2022
Masters of Public Health- Degree: Public Health University of Phoenix - Tempe, AZ GPA:
Member of The American Public Health Association
President's List- 4.0, 1st semester 2021
Professional development completed in Leadership
Expected in 02/2020
Bachelor of Science: Health Administration University of Phoenix - Tempe, AZ GPA:
Dean's List 3.92, 2nd semester 2020
Member of The National Society of Leadership and Success
Expected in 11/2017
Associate of Arts: Health Care Administration/Management University of Phoenix - Tempe, AZ GPA:
Continuing education in Health & Wellness Administration Foundations
Dean's List 3.89
Expected in 2004
Diploma: Douglas County High School - Douglasville, GA GPA:
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