Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Objective: To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Goal-oriented student currently completing a Master's degree in Public Health at University of Phoenix. Passionate about promoting and improving public health. Effective at managing administrative needs and providing exceptional service to people of all backgrounds.

  • Time management
  • Problem-solving
  • Experience with EPIC, Cerner, STAR
  • Project planning
  • Client Relationships
  • Team Leadership
  • Organization Skills
  • Multitasking
  • Critical Thinking
  • Attention to Detail
Work History
03/2019 to Current
Registration Associate/Super User Carepoint Health Bayonne, NJ,
  • Coordinates and performs insurance verification and determines benefits by contacting insurance provider.
  • Confirms referring physician has obtained prior authorization.
  • Centralized scheduler.
  • Maintains tracking of patients on schedule, ensuring eligibility.
  • Responds to all inquiries from throughout the system.
  • Provides ongoing communication to patient/families, and others as needed to resolve insurance.
  • Coordinates weekly team meetings.
  • Attends bi-monthly meetings for current updates from training team.
  • Assisted other Registration Clerks with front desk duties, answering questions and accurately using reservation system.
  • Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
11/2016 to 11/2018
Registration Associate Pruitthealth Pilot Mountain, NC,
  • Provides facility and billing information.
  • Responsible for patient information intake and ensuring the information is readily available to clinical staff.
  • Maintain a good rapport with patient to ensure great customer service.
  • Creating patient accounts for billing purposes.
  • Verifying patient’s insurance eligibility and collected patient responsibility payments.
  • Responsible for medical necessity coding for Medicare patients.
  • Performed various office duties.
  • Conducted interviews with individuals to obtain all required information.
  • Evaluated applications and supporting documentation for completeness, validity and compliance with applicable regulations.
04/2009 to 07/2015
Firefighter II/Emergency Medical Technician-I DeKalb County Fire Rescue City, STATE,
  • Performed risk reduction, fire suppression, public educations, emergency medical care and equipment maintenance functions and duties.
  • Maintained excellent patient and community communication.
  • Performed training sessions to learn properly updated methods, procedures, and techniques.
  • Performed rescue, extrication work, fire control, and knowledge of water and hydraulics.
  • Created incident reports on software, along with patient care reports to given hospitals.
  • Organized shift training.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Responded to confined space incidents, EMS and hazardous material incidents.
  • Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
  • Inspected all equipment following each fire call to ascertain effective functionality of hoses, breathing masks and fire tools.
  • Inspected apparatus, equipment, grounds and stations for proper order and condition on shift basis.
02/2005 to 01/2007
Certified Nurse Assistant AmeriCare Alliance City, STATE,
  • Provided transportation to physical therapy and accompany doctor’s appointments.
  • Responsible for the medical and emotional well-being of patients.
  • Provided patients and families with emotional support and instructions such as independent living, and preparing nutrient dense meals.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Monitored patients' status and reported any identified abnormalities or changes to nursing personnel.
  • Kept accurate records of patients' care, condition and progress.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
Expected in 06/2022
Masters of Public Health- Degree: Public Health
University of Phoenix - Tempe, AZ
  • Member of The American Public Health Association
  • President's List- 4.0, 1st semester 2021
  • Professional development completed in Leadership
Expected in 02/2020
Bachelor of Science: Health Administration
University of Phoenix - Tempe, AZ
  • Dean's List 3.92, 2nd semester 2020
  • Member of The National Society of Leadership and Success
Expected in 11/2017
Associate of Arts: Health Care Administration/Management
University of Phoenix - Tempe, AZ
  • Continuing education in Health & Wellness Administration Foundations
  • Dean's List 3.89
Expected in 2004
Douglas County High School - Douglasville, GA

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Resume Overview

School Attended

  • University of Phoenix
  • University of Phoenix
  • University of Phoenix
  • Douglas County High School

Job Titles Held:

  • Registration Associate/Super User
  • Registration Associate
  • Firefighter II/Emergency Medical Technician-I
  • Certified Nurse Assistant


  • Masters of Public Health- Degree
  • Bachelor of Science
  • Associate of Arts
  • Diploma

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