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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Professionally trained Registered Respiratory Therapist with experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs. Accomplished Respiratory Therapist who proudly maintains a highly productive, efficient and quality-driven environment at all times. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Skills
  • Precepting
  • Patient-focused care
  • CPR certification - BLS, ACLS, PALS, NRP, STABLE
  • High level of autonomy
  • Culturally-competent care
  • Strategic decision-making
  • Strong clinical judgment
  • Positive behavior modeling
  • Critical care
  • Tracheostomy care
  • Teambuilding
  • Adaptability
  • Conflict resolution
  • Flexible & Adaptable
  • Improvement initiatives
  • Schedule optimization
  • Coaching and mentoring
  • Key Performance Indicators
  • Policies and procedures
  • Staff Management
  • Strategic planning
Work History
Registered Respiratory Therapist Supervisor, 08/2019 - Current
Tanner Health System Villa Rica, GA,

As a Supervisor in the Pulmonary department my role and responsibilities have included:

  • Recruited, hired and coached employees to offer high-quality, cost-effective care to all patients. Hiring has followed Presbyterian parameters which entail Leader Best Practices in hiring and retention.
  • Oversaw all financial transactions and management functions, strategically managing the Pulmonary 2020 and 2021 operating budget. Managing the budget includes the DMR for the departmental productivity report and Units of Service. Evaluating the cost center for supplies and equipment.
  • Communicating with Biomed to assess equipment function and the need to replace. We acquired 4-980 ventilators in 2020, 8- EKG machines and 2- Voscyn ventilators to guarantee the safety and accuracy of our equipment. We continue to monitor our equipment needs.
  • Motivated and supervised up to 12 Respiratory Therapists in delivering quality patient care. This was achieved with constant communication through email and communication boards, consistent scheduling in the units and regular education of new processes (especially with Covid patients)
  • Developed policies and procedures for effective Respiratory care. Such as specific charting and protocols that include Asthma and Bronchiolitis.
  • Introduced competencies that were interactive and the therapists had to show ability, such as how to use the new 980 ventilator.
  • Spearheaded and implemented new projects to expand scope of engagement. Introduced students to the department which has been invigorating to the team.
  • Fostered excellence by example by "setting pace" and being a hands on mentor to clinical staff. I am a working Supervisor and balance my administrative duties with working on the floor with staff.
  • Developed system of staff communication to enable quicker implementation of treatment plans and improved comprehensive patient care.
  • Have implemented Quality measures in the department for accurate and efficient charting on every patient. Therapist complete daily work sheet so we can evaluate daily needs in the hospital.
  • I attend daily huddles, Code Blue Cart, Operations Advisor, MOBEx Committee Meeting, Quality and Safety Meetings and all Leadership trainings offered.
  • I work with staff and physicians in PMG to incorporate efficient care for our patients. The Cardiology and Pulmonology departments use our services for holter monitors, stress tests, pulmonary function testing and ekg's.
  • A system was developed to create consist and efficient monthly scheduling. This is an interactive process between myself and the staff.
  • Several processes have been placed in the department for accountability. I have completed informal counseling, memorandum of record, written summary of counseling and discharge.

I started as float therapist in the respiratory department in April 2016 - March of 2018. In March of 2018 I became a full time therapist in the department In the last 2 years. My responsibilities as a therapist were:

  • Evaluated patient response to respiratory treatments and revised care plans accordingly.
  • Coordinated with physicians and other care team members on care and treatments.
  • Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases and blood chemistry changes.
  • Aided physicians with various procedures such as bronchoscopies, ventilator management and intubations.
  • Provided comprehensive care to improve and strengthen clients' respiratory functions.
  • Documented therapies and diagnostic tests in patient electronic records for use by care team.
  • Worked with patients to administer aerosolized respiratory medications and chest percussion treatments to improve breathing.
  • Maintained proper oxygen titration levels of patients receiving ventilator support.
  • Verified proper set-up of ventilators for both adult and pediatric patients.
Registered Respiratory Therapist, 12/2013 - 12/2019
A.O. Fox Sidney, NY,

I worked on all floors at the main Presbyterian Hospital which included the Adult ICU, Pediatric ICU and Neonatal ICU. Also, we covered the Emergency room and attended codes when necessary. I was a primary respiratory therapist in the Pediatric ICU for approximately 6 months

  • Certified that equipment and supplies were properly maintained for quality patient care and safety.
  • Transferred to Kaseman Hospital where I work as a solo therapist at night. Currently I work in the Emergency room and behavioral unit. Before the skill nursing floor and rehab closed we also cared for patients on these floors.
  • Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases and blood chemistry changes.
  • Evaluated patient response to respiratory treatments and revised care plans accordingly.
  • Maintained proper oxygen titration levels of patients receiving ventilator support.
  • Provided comprehensive care to improve and strengthen clients' respiratory functions.
  • Aided physicians with various procedures such as bronchoscopies, ventilator management and intubations.
  • Documented therapies and diagnostic tests in patient electronic records for use by care team.
  • Verified proper set-up of ventilators for both adult and pediatric patients.
  • Established respiratory care plans for patients suffering from cystic fibrosis, asthma and spontaneous pneumothoraxes.
  • Provided designated family members with updated information on progress and treatment of patients in critical care unit.
  • Worked with patients to administer aerosolized respiratory medications and chest percussion treatments to improve breathing.
Registered Respiratory Therapist, 04/2013 - 08/2019
A.O. Fox Oneonta, NY,

I worked as a solo therapist mainly nights but would assist with day shifts if needed. I cared for patients on the med surg, ICU and OB floors. We also rotated to the ER.

  • Provided comprehensive care to improve and strengthen clients' respiratory functions.
  • Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases and blood chemistry changes.
  • Managed and operated mechanical ventilators to deliver airway management.
  • Provided antibiotics, bronchodilators and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
  • Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
  • Cooperated and communicated with physicians to deliver patient satisfaction and meet compliance with set standards.
  • Aided physicians with various procedures such as bronchoscopies, ventilator management and intubations.
Emergency Room Unit Secretary / EKG Tech, 08/2007 - 03/2014
Bump Health Peoria, IL,

Placed patient orders for physicians and nursing staff. Called numerous departments to check on orders or to call personnel to the ER floor. Assisted with admission and discharging of patients charts. Assisted patients with non medical needs.

Unit secretary positions were deleted in 2013 and I transferred to the EKG department. I worked throughout the hospital completing inpatient and outpatient EKG's.

  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Collaborated with assistants and Emergency room doctors to prepare and set up rooms with adequate supplies and equipment.
  • Organized patient files and streamlined operations to improve efficiency.
Customer Service Team Leader, 08/2000 - 11/2007
Diamond Resorts Corporation Kailua Kona, HI,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Attracted potential customers by answering questions and suggesting information about other products and services.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Devised workaround solutions for staff and customer-related issues, resulting in positive outcome.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Responded proactively and positively to rapid change.
  • Sought ways to improve processes and services provided.
  • Answered calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
  • Operated POS system to itemize and complete customer purchases.
  • Delivered excellent customer service, resulting in consistent customer satisfaction rating.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Trained new personnel regarding company operations, policies and services.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Delivered prompt service to prioritize customer needs.
  • Exhibited high energy and professionalism when dealing with all levels of clients and staff.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Implemented and developed customer service training processes.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Property Management Assistant/Housekeeper, 01/1997 - 06/2000
Self Employed City, STATE,

Collaborated with several high end property management companies and private home owners to achieve an exceptional experience.

My responsibilities included:

Communicating with the client through email or phone to create a list of needs.

This may include specific cleaning needs and care of environment.

Creating a shopping list of food and essentials that client will need upon arriving to the property.

Setting up essential daycare and appointments for the client.

Scheduling daily service for the client.

Executive Housekeeper, 04/1994 - 07/1997
Quail Run City, STATE,
  • Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional.
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Streamlined weekly cleaning schedule for 10 employees.
  • Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
  • Changed bed linens and collected soiled linens for cleaning.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
  • Streamlined weekly cleaning schedule for 10 employees.
  • Motivated cleaning staff with several weekly incentives for maintaining high standards of safety regulations and completing duties quickly.
  • Completed scheduling, ordering and budgeting for the housekeeping department.
Education
Bachelor of Science: Respiratory Therapy, Expected in 03/2021
-
Independence University - Salt Lake City, UT
GPA:
  • Completed professional development in the Management and Critical care aspect of Respiratory Therapy
  • Member of Alpha Lambda Delta
  • Dean's List From August of 1999 to March of 2021
  • Achieved a 3.99 GPA
Associate of Science: Respiratory Therapy, Expected in 12/2012
-
Santa Fe Community College - Santa Fe, NM
GPA:

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Resume Overview

School Attended

  • Independence University
  • Santa Fe Community College

Job Titles Held:

  • Registered Respiratory Therapist Supervisor
  • Registered Respiratory Therapist
  • Registered Respiratory Therapist
  • Emergency Room Unit Secretary / EKG Tech
  • Customer Service Team Leader
  • Property Management Assistant/Housekeeper
  • Executive Housekeeper

Degrees

  • Bachelor of Science
  • Associate of Science

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