· Fullfills patient care responsibilities as assigned which have included: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information.
· Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing and charts to ensure information completed and filed appropriately. ·
Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms; ·
Fulfills organizational responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly. ·
Maintains strictest confidentiality and complies with HIPAA Privacy standards as they relate the healthcare clinic and Protected Health Information (PHI). Security Level allows read and write access to Patient Health Records and Financial Data.
Prepares, cleans and maintains exam and treatment rooms. Gives injections: comfortable doing so with children of all ages. Assists with office procedures as needed; provides other patient care services as directed by the Physician. · Maintains sample medication records, administers medication upon physician order and responds to medication requester per practice protocol.
Prepares and maintains clinical supplies and equipment. Triage's and responds to patient communications within practice policy.
Assists with scheduling tests and treatments, pre-certifying patients for hospital care and/or procedures, and processing referrals to other providers. Coordinates care with disease management or case programs as needed. Contributes to the development of policies and procedures.
Participates in professional development activities and maintains professional affiliations. Maintain quality assurance and strictest confidentiality.
Performs other related work as required.
Utilized skills in applying and modifying the principles, methods and techniques of professional nursing to provide ongoing patient care.
Skill in identifying problems and recommending solutions, preparing/maintaining records, writing reports and responding to correspondence.
Apply the principles of comprehensive, community-based, patient-centered, developmentally appropriate, and culturally and linguistically appropriate care coordination.
Ability to maintain recognized industry quality control standards. React calmly and effectively in emergency situations and communicate clearly.
Prepare patients for examination and assists physician during treatment/procedures, examinations and testing of patients. Prepare, restock and sterilize examination rooms, procedure rooms, lab area and all other patient care areas per established policies and procedures.
Record patients' medical history, health maintenance, and chief complaint. Measure, record and document vital signs.
Where applicable, perform injections and other specimen collections per established policies and procedures as directed by the provider.
Educate patients by providing information and instructions as directed by the provider; answering questions. Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
Perform routine administrative and clinical tasks to keep offices of physicians running smoothly.
Front office duties of answering telephones, greeting patients, updating and filing patient's medical records, filling out insurance forms, and handling correspondence.
Scheduling appointments, laboratory services, handling billing and bookkeeping
Taking medical histories and recording vital signs, explaining treatment procedures to patients and preparing patients for examination.
Conduct EKG, handle specimens, perform basic laboratory tests on premises, dispose contaminated supplies, and sterilize medical instruments and equipment.
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