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Registered Medical Assistant Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Hard working professional with 22+ years of experience and a proven knowledge of ambulatory care, outpatient care, and preventative medicine. Aiming to leverage skills to successfully fill the Medical Assistant Role and to move up in the system to better skills.

Skills
  • Cleaning and Organizing
  • Completing Insurance Forms
  • Medication Administration
  • Procedure Assistance
  • Check-In and Check-Out Procedures
  • Diagnostic Testing
  • Updating Medical Records
  • Multitasking and Prioritization
  • Social Perceptiveness
  • Clear Communication
  • Patient Relations
  • Pharmacy Relations
  • Operating EKG Equipment
  • Time Management
  • Appointment Scheduling
  • Critical Thinking
  • Multi-line Telephone System Operation
  • Fluent in EPIC EHR system
Work History
11/2019 to Current Registered Medical Assistant Kinetix | Ringgold, GA,
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Helping other employees and doctor learn or understand new things happening in the EPIC system.
09/2007 to 08/2019 Medical Assistant and Clinical Lead Beth Israel Lahey Health | Manchester, MA,

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  • Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Managed registrations for Cardiology department with 5 providers and high patient volumes.
  • Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
  • Coordinated work of junior staff to keep team performance high and effectively handle needs of 15+ patients per day.
  • Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
  • Documented patient information in EMR and prepared paperwork for multiple positions in the office
  • Triaged incoming calls for provider to determine callers' likely needs, including immediate appointments or scheduled visits.
  • Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
03/2002 to 09/2007 Medical Assistant Lhc Group | Gwinn, MI,
  • - Ran an office for 13 physicians.
  • - Roomed / prepared the patients for the doctors office visit.
  • -Scheduled procedures for the cardiologist while educating the patients on the procedure.
  • -Completed billing charges for hospital rounds, procedures, and testing.
08/1998 to 03/2003 Patient Care Assistant Christian Northeast Hospital | City, STATE,
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Gathered medical information, weight and height measurements and vital signs.
  • Facilitated communication between all hospital departments.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Transported food trays and aided with feeding.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Input written orders from the doctors and nurses into the computer accurately.
  • Maintained patient's chart correctly
Education
Expected in No Degree | Nursing, Social Work University of Missouri - St Louis, St Louis, MO GPA:
Expected in 05/1994 High School Diploma | Hazelwood Central High School, Florissant, MO GPA:
Certifications
  • RMA - Registered Medical Assistant
  • First Aid/CPR Certified

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Resume Overview

School Attended
  • University of Missouri - St Louis
  • Hazelwood Central High School
Job Titles Held:
  • Registered Medical Assistant
  • Medical Assistant and Clinical Lead
  • Medical Assistant
  • Patient Care Assistant
Degrees
  • No Degree
  • High School Diploma