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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Skilled Pharmacy Technician offering Number years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations.

Skills
  • HIPAA
  • Team collaboration
  • Pharmacy and customer records management
  • Manual and automated medication dispensing
  • Patient confidentiality
  • Drug storage procedures
  • New Hire Onboarding
  • Receiving incoming supplies
  • Medicare and Medicaid process
  • Assisting pharmacists
  • Confidentiality and HIPAA
  • Prepare bubble packs
  • Drug inventory management
  • Processing payments
Work History
02/1995 to Current
Registered Certified Pharmacy Technician Kroger Tabb, VA,
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Reviewed and verified customer information and insurance provider information.
  • Counted, measured, and compounded medications following standard procedures.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Reduced supply shortages by carefully monitoring inventory and submitting replenishment orders before depletion.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Generated prescription labels using Software, verifying accuracy of patient and medication information.
06/1989 to 02/1995
Certified Pharmacy Technician Fusion Hcr Lebanon, OH,
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Reviewed and verified customer information and insurance provider information.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Assisted in preparation, distribution, and storage of pharmaceuticals.
  • Counted, measured, and compounded medications following standard procedures.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Restocked automated medication dispensing equipment.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
07/1987 to 05/1989
Pharmacy Technician/Clerk Carpenter-Francis Drug Store City, STATE,
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Prepared bills for insurance companies.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Counted, measured and compounded medications following standard procedures.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Processed incoming drug orders.
  • Communicated instructions to patients or caregivers.
  • Collected co-payments or full payments from customers.
  • Counted, measured, and compounded medications following standard procedures.
05/1985 to 05/1987
Administrative Assistant/Physician Aid Thomas F. Eckert, DPM City, STATE,
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Processed invoices and expenses using Software to facilitate on-time payment.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Education
Expected in
Diploma:
Robert E. Lee High School - Tyler, TX,
GPA:
Expected in
: Pharmacy (Pre-Pharmacy)
Tyler Junior College - Tyler, TX,
GPA:
Certifications
  • Certified Pharmacy Technician (CPhT)
  • First Aid/CPR Certified

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Resume Overview

School Attended

  • Robert E. Lee High School
  • Tyler Junior College

Job Titles Held:

  • Registered Certified Pharmacy Technician
  • Certified Pharmacy Technician
  • Pharmacy Technician/Clerk
  • Administrative Assistant/Physician Aid

Degrees

  • Diploma

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