Jessica Claire
Montgomery Street, San Francisco, CA 94105
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Professional Summary
Skilled Pharmacy Technician offering Number years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations.
Skills
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Work History
02/1995 to Current
Registered Certified Pharmacy Technician Kroger – Tabb, VA,
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Reviewed and verified customer information and insurance provider information.
- Counted, measured, and compounded medications following standard procedures.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Reduced supply shortages by carefully monitoring inventory and submitting replenishment orders before depletion.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Stocked, labeled and inventoried medication to keep accurate records.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Generated prescription labels using Software, verifying accuracy of patient and medication information.
06/1989 to 02/1995
Certified Pharmacy Technician Fusion Hcr – Lebanon, OH,
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Stocked, labeled and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Reviewed and verified customer information and insurance provider information.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Counted, measured, and compounded medications following standard procedures.
- Communicated directly with doctors offices via telephone, fax, and email.
- Restocked automated medication dispensing equipment.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
- Maintained drug inventory levels by ordering necessary medications and supplies.
07/1987 to 05/1989
Pharmacy Technician/Clerk Carpenter-Francis Drug Store – City, STATE,
- Stocked, labeled and inventoried medication to keep accurate records.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Prepared bills for insurance companies.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured and compounded medications following standard procedures.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Processed incoming drug orders.
- Communicated instructions to patients or caregivers.
- Collected co-payments or full payments from customers.
- Counted, measured, and compounded medications following standard procedures.
05/1985 to 05/1987
Administrative Assistant/Physician Aid Thomas F. Eckert, DPM – City, STATE,
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Arranged rapid office equipment repair and maintenance with vendors.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Processed invoices and expenses using Software to facilitate on-time payment.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Education
Expected in
Diploma:
Robert E. Lee High School - Tyler, TX,
Robert E. Lee High School - Tyler, TX,
Expected in
: Pharmacy (Pre-Pharmacy)
Tyler Junior College - Tyler, TX,
Tyler Junior College - Tyler, TX,
Certifications
- Certified Pharmacy Technician (CPhT)
- First Aid/CPR Certified
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School Attended
- Robert E. Lee High School
- Tyler Junior College
Job Titles Held:
- Registered Certified Pharmacy Technician
- Certified Pharmacy Technician
- Pharmacy Technician/Clerk
- Administrative Assistant/Physician Aid
Degrees
- Diploma
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