Detail-oriented Records Clerk with several years of experience working in records and information management. Hands-on experience creating new records, sorting and classifying content, and converting documents to other formats. Assists team with other pertinent office and clerical duties. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
Data management
Team management
Multitasking
Computer skills
Reliable and trustworthy
Experience
Registered Cattle Records Clerk, 9-2019 - Current Toll Brothers – Media, PA,
Created or updated records with new files or information.
Maintained electronic databases and physical files.
Maintained filing systems for electronic and hard copy documents for organized recordkeeping.
Escrow Officer, 3-2018 - 1-2020 First American Title Insurance Co – City, STATE,
Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.
Reviewed documents for accuracy and verified funds.
Prepared closing documents with care to eliminate errors or delays in processes.
Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
Complied with purchase contract terms and conditions, prepared accurate settlement statements and complied with state and federal laws governing escrow transactions.
Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.
Oversaw complete real estate closing process and adhered to all related process guidelines, company standards and title requirements.
Ordered title reports for issuing title insurance, identified and resolved title defects and satisfied existing liens and encumbrances against property or principals.
Consulted with title department to resolve tax liens, boundary disputes and encroachments.
Coordinated transaction documentation by ordering title reports, completing forms and statements and gathering existing documents.
Collaborated with internal banking and accounting teams to maintain escrow accounts and records and approved funds disbursements.
Oversaw and supervised general activities of 3-person team, including workflow monitoring and approving overtime.
Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
Officer Manager/Escrow Officer, 2-1994 - 3-2018 American Title & Escrow – City, STATE,
Organized and maintained documents, files and records.
Worked with management team to improve workflows and eliminate unnecessary tasks.
Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Handled supply purchases and inventory management for office operations and equipment maintenance.
Managed daily operations within office by supporting continuous delivery of excellent services and care.
Scheduled maintenance for office equipment to keep machines operating efficiently.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Evaluated program performance against expectations.
Communicated company philosophies and policies, demonstrated work routines and documented performance.
Planned and executed successful corporate meetings, lunches and special events for large and small groups.
Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.
Reviewed documents for accuracy and verified funds.
Prepared closing documents with care to eliminate errors or delays in processes.
Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
Complied with purchase contract terms and conditions, prepared accurate settlement statements and complied with state and federal laws governing escrow transactions.
Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.
Oversaw complete real estate closing process and adhered to all related process guidelines, company standards and title requirements.
Ordered title reports for issuing title insurance, identified and resolved title defects and satisfied existing liens and encumbrances against property or principals.
Consulted with title department to resolve tax liens, boundary disputes and encroachments.
Coordinated transaction documentation by ordering title reports, completing forms and statements and gathering existing documents.
Collaborated with internal banking and accounting teams to maintain escrow accounts and records and approved funds disbursements.
Oversaw and supervised general activities of 5-person team, including workflow monitoring and approving overtime.
Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
Education and Training
High School Diploma: , Expected in 05/1987 - Sweet Grass County High School - Big Timber, MT, GPA:
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